Patient services specialist

SimonMed Imaging· 1000 N Humphreys St, Flagstaff, AZ 86001, 10125 W Colonial Dr. Ste. 114, Ocoee, FL 34761, 101 S San Mateo Dr, Ste 201, San Mateo, CA 94401, 105 South Dr, Ste 110, Mountain View, CA 94040, 1180 Post St, San Francisco, CA 94109, 1227 Daniels Rd. Winter Garden, FL 34787, 1350 W. Fairbanks Ave, Winter Park, FL 32789, 13624 W Camino Del Sol, Ste 300, Sun City West, AZ 85375, 1401 N Tustin Ave, Ste 170, Santa Ana, CA 92705, 14302 Bruce B Downs Blvd. Tampa, FL 33613, 14901 N Scottsdale Rd Ste 101, Scottsdale, AZ 85254, 1845 West Orange Grove Road, Bldg 5, #103, Tucson, AZ 85704, 208 W Oak St. Kissimmee, FL 34741, 21115 E Rittenhouse Rd, Queen Creek, AZ 85142, 225 W Hospitality Ln, Ste 100, San Bernardino, CA 92408, 22751 Professional Dr. Ste 150. Kingwood, TX 77339, 24022 Calle De La Plata, Ste 100, Laguna Hills, CA 92653, 24721 State Highway 249, Ste. 150, Tomball, TX 77375, 265 Citrus Tower Blvd. Ste. 100, Clermont, FL 34711, 3033 N Windsong Dr, Ste 102, Prescott Valley, AZ 86314, 310 N Wilmot Rd, Ste 302, Tucson, AZ 85711, 3120 Willow Creek Rd Unit 100, Prescott, AZ 86301, 345 Convention Way, Ste D-1, Redwood City, CA 94063, 345 Convention Way Ste D-1, Redwood City, CA 94063, United States, 3560 E Flamingo Rd, Ste 100, Las Vegas, NV 89121, 3560 W Touhy Ave. Ste. 120, Skokie, IL 60076, 4144 Redwood City Hwy, Ste B, San Rafael, CA 94903, 4570 Executive Dr #100, San Diego, CA 92121, 4700 Chamberlain Ln. Louisville, KY 40241, 5620 W Thunderbird Rd, Ste A, Glendale, AZ 85306, 5831 Bee Ridge Rd., Ste 102, Sarasota, FL 34233, 590 Eureka Ave, Reno, NV 89512, 6000 Turkey Lake Rd. Ste. 107, Orlando, FL 32819, 600 Gateway Blvd Ste 101, South San Francisco, CA 94080, 6138 Kennerly Rd. Ste. 100, Jacksonville, FL 32216, 6320 W Union Hills Dr, Bldg A, Ste 120, Glendale, AZ 85308, 665 Munras Ave, Ste 109, Monterey, CA 93940, 6707 N 19th Ave, Ste 108, Phoenix, AZ 85015, 6740 E Camelback Rd Ste 100, Scottsdale, AZ 85251, 725 S Dobson Rd, Ste 105, Chandler, AZ 85224, 725 South Dobson Road, Suite A105, Chandler, AZ 85224, 7540 Oso Blanca Rd Ste 140, Las Vegas, NV 89149, 775 N. Alafaya Trail, Orlando, FL 32828, 7806 Lake Underhill Rd, #101, Orlando, FL 32822, 790 Gail Gardner Way Prescott, AZ 86305, 840 Dr. MLK Jr Street North, Saint Petersburg, FL, 33705, 861 Coronado Center Dr, Suite 101, Henderson, NV 89052, 875 N Greenfield Rd #107, Gilbert, AZ 85234, 8850 Six Pines Dr. Ste. 190, Shenandoah, TX 77380, 911 E Oak St, Kissimmee, FL 34744, 9139 W Thunderbird Rd, Ste 112, Peoria, AZ 85381, 9201 E Mountain View Rd Suite 100, Scottsdale, AZ 85258, 9440 Bellaire Blvd. Ste. 100, Houston, TX 77036, 9802 FM 1960 Bypass Rd W. Ste. 100, Humble, TX 77338, Arizona, California, Centennial, Colorado, Chicago, Illinois, Sugar Land, Texas 77479· lever· veröffentlicht 03.02.2025
Muss:FinTechHealthTech
Be the first point of care—guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly. At SimonMed Imaging, the patient experience starts long before an exam takes place. Our Patient Service Specialists play a critical role in facilitating the patient admission flow across our imaging centers. From greeting patients to verifying insurance and processing documentation, this role ensures each visit starts with clarity, efficiency, and care. We are looking for someone who thrives in a fast-paced environment, communicates with empathy, and takes pride in delivering exceptional service. If you enjoy helping people, solving problems, and being part of a collaborative healthcare team, this is an opportunity to make a meaningful impact every day. What You Bring A patient-first mindset: You treat every interaction with empathy, respect, and genuine concern for patient needs. Strong communication and team-oriented approach: You communicate clearly, listen actively, support patients and teams with professionalism and empathy, and contribute to smooth, collaborative front desk operations. Attention to detail: You accurately collect, process, and maintain patient demographics, insurance information, medical histories, consent forms, and payments with accuracy and care. Adaptability and composure: You stay calm under pressure in high-volume environments, manage competing priorities, and handle sensitive or challenging situations with professionalism. Reliability, accountability, and problem-solving: You take ownership of your work, follow through on commitments, consistently arrive prepared and ready to support the team, contribute to a positive culture, and help resolve scheduling, billing, and patient flow issues while maintaining a positive patient experience. What You'll Gain Purpose-driven work: Your role is essential to patient care, ensuring every individual is welcomed, supported, and guided through a smooth and compassionate access experience from the very start of their visit. A collaborative team environment: Partner with clinical, operational, and support teams focused on delivering exceptional patient experiences. Growth opportunities: Gain experience in healthcare operations, patient access, and medical administration within a growing organization. You're a Strong Fit if You Have • 1+ years of customer service, patient access, medical office, or call center experience preferred • Experience with scheduling, insurance verification, or healthcare registration processes preferred • Strong computer and data entry skills • Ability to multitask in a fast-paced environment • Excellent verbal and written communication skills • Experience working with EMR/PM systems preferred • High school diploma or equivalent required Benefits Your health, happiness and future matters! At SimonMed Imaging, we offer: • We believe in preventative care for everyone including our team – SimonMed provides free, whole-body scans to each member • Competitive wages • No nights/no calls/no weekends • Cross training opportunities • Medical, dental, and vision insurance • 401(k) eligibility • Pet Insurance • Paid holidays • PTO • Sick Time We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment is contingent upon successful completion of drug and background screening. Some positions will require a favorable driving record.