Predue Team Head (Early Collection)

I. Job Summary This role has main responsibilities that lead team to achieve monthly required target which effectively contribute to Shinhan Finance’s (SVFC) bounce rate expectation and comply with SVFC core values. Ensure Predue operations is smoothly run time to time.

II. Key Roles & Responsibilities

1. Manage Pre-Due Team’s (60%):

• Key responsibilities and duties include, but are not limited...
• University graduated is preferable. Probably in Economics, Finance or Banking
• At least 3 years of work experience as Supervisor, Team Leader Collection, Call Center, Customer Service is preferable
• Performance management
• Driven target achievement & Target and scheme proposal
• Retail banking and consumer finance
• Efficiency process improvement
• Customers' repayment behavior
• Vietnameses - English_ Intermediate
• Team management skill (Relationship building;) Agility and adaptability;...