restaurant supervisor
Education:
No degree, certificate or diploma.
Work setting:
Coffee shop.
Tasks:
- Establish methods to meet work schedules.
- Supervise and co-ordinate activities of staff who prepare and portion food.
- Train staff in job duties, sanitation and safety procedures.
- Ensure that food and service meet quality control standards.
- Address customers' complaints or concerns.
- Maintain records of stock, repairs, sales and wastage.
- Must have knowledge of the establishment's culinary genres.
- Supervise and check delivery of food trolleys.
Supervision:
5-10 people.
- Food and beverage servers.
- Food service counter attendants and food preparers.
Certificates, licences, memberships, and courses :
Safe Food Handling certificate.
Transportation/travel information:
Own transportation.
Work conditions and physical capabilities:
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Standing for extended periods.
- Bending, crouching, kneeling.
- Attention to detail.
Personal suitability:
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Flexibility.
- Team player.
- Dependability.
Screening questions:
- Are you available for shift or on-call work?.
- Do you have experience working in this field?.
- Do you have the required certifications listed in the job posting?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
Employment terms options:
- Early morning.
- Evening.
Experience:
2 years to less than 3 years.
Employment terms options:
- Morning.
- Day.
- Weekend.
Financial benefits:
Gratuities.
Other benefits:
- Free parking available.
- Other benefits.
- Variable or compressed work week.