cocktail waiter/waitress

Education:

No degree, certificate or diploma.

Work site environment:

Noisy.

Work setting:

• Restaurant.
• Urban area.
• Pub.
• Hotel, motel, resort.

Tasks:

• Must be of legal age to mix and serve alcoholic beverages.
• Address customers' complaints or concerns.
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings.
• Describe menu items including daily specials for customers.
• Enforce provincial/territorial liquor legislation and regulations.
• Clear and clean tables, trays and chairs.
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages.
• Serve food and beverages.
• Take orders and relay to kitchen and bar staff.
• Assist clients/guests with special needs.
• Provide customer service.

Certificates, licences, memberships, and courses :

• Smart Serve.
• Food and Beverage Server Training.

Computer and technology knowledge:

Electronic cash register.

Transportation/travel information:

Public transportation is available.

Work conditions and physical capabilities:

• Bending, crouching, kneeling.
• Fast-paced environment.
• Physically demanding.
• Standing for extended periods.
• Work under pressure.

Weight handling:

Up to 9 kg (20 lbs).

Own tools/equipment:

Uniform.

Personal suitability:

• Excellent oral communication.
• Team player.

Screening questions:

1. Are you available for shift or on-call work?.
2. Are you available to start on the date listed in the job posting?.
3. Do you have experience working in this field?.
4. Do you have the required certifications listed in the job posting?.

Employment terms options:

• Evening.
• Night.

Experience:

No experience (will train).

Employment terms options:

Weekend.