IT Systems Administrator.
About Us We are Reconext, a leading international organization specializing in the circular economy. We help our customers operate more sustainably through innovative services and processes focused on reverse logistics and the end of a product’s lifecycle. We do this by repairing, refurbishing, and repurposing electronic devices, thereby extending their lifespan. In doing so, 100% of the materials are reused. Our partners are globally recognized and leading companies, mainly active in the network industry, mobile devices, retail, insurance, and other sectors. We have an important mission: to promote sustainability through advanced technological and logistical solutions that contribute to a circular economy. We achieve this by reducing the environmental impact of electronic waste and creating value through the reuse and recovery of electronics. Behind the scenes, our IT department makes this possible every day. Whether it’s resolving incidents, deploying workstations, or managing infrastructure, as an IT Systems Administrator you play a vital role in keeping our operations running smoothly. For our location in Zoetermeer (130 colleagues, based at the Dutch Tech Campus), we are currently looking for an IT Systems Administrator .
The Role As an IT Systems Administrator, you are the first point of contact for IT-related questions and technical issues. You support colleagues with software installations, hardware issues, network access, and everything in between. Through our ticketing system, you ensure that incoming requests are handled efficiently, customer-focused, and with technical precision. In this role, you will collaborate (both online) with colleagues from the global support team as well as the local engineering team. Beyond resolving incidents, you actively contribute to projects where IT plays a critical role. You help standardize processes and support the further professionalization of our IT services. Quality, clarity, and reliability are key in everything you do. From your position, you will also support broader infrastructure projects such as server management, network configurations, and optimizations, allowing you to continue growing in your technical expertise.
What You Will Do Manage daily support requests via the ticketing system
Support colleagues with workplace management, software installations, and network access
Contribute to IT infrastructure–related projects
Help maintain a stable, secure, and reliable IT environment
Structure and improve end-user processes and standards
Independently perform hardware and software updates and installations
Identify improvement opportunities and proactively contribute ideas
Who You Are You are technically skilled, service-oriented, and not easily discouraged. You prefer to solve problems independently and escalate when necessary. You communicate clearly and enjoy supporting colleagues. You have completed an MBO/HBO-level education in IT and have experience with desktop management, network support, and end-user support. Certifications (such as Microsoft, Cisco, or similar) are a plus, as is experience with remote support tools, ghosting, or image deployment.
What You Bring At least 1 year of experience in a similar IT support role
Affinity with Windows and Linux environments, networking, and basic server management
Fluent in spoken and written Dutch, with functional English skills
A customer-focused mindset with a hands-on attitude
Accurate working style and strong follow-up on agreements
Ability to perform well under pressure and remain calm in hectic situations
Why Work at Reconext? At Reconext, you’ll be part of a team dedicated to giving technology a second life. You contribute directly by supporting colleagues, keeping systems running, and improving processes. In addition, we offer: An informal yet professional working environment
Opportunities to grow, learn, and obtain certifications
A varied role with diverse projects
The chance to make an impact on sustainability and digitalization
An initial 12-month contract
Competitive employment conditions, including a salary between €3,450 and €4,250 gross per month , depending on experience
Ready to Get Started? Can you see yourself in this role? Great—we look forward to your application. Apply directly or contact us for an introduction via HRD-nederland@reconext.com . More information about Reconext can be found on our website: www.reconext.com .