medical office assistant

RebalanceMD is a best-in-class, multi-disciplinary clinic offering a dynamic, collaborative team environment. We are seeking a *Full-Time Medical Office Assistant (Flex/Support role)* to support our physician specialists. This role is ideal for someone who enjoys variety, teamwork, and learning on the job while helping keep a busy clinic running smoothly.

This position focuses on reception and front-desk support, while also assisting MOA team members across different areas of the clinic. The Flex MOA helps cover, support, and learn alongside experienced team members.

*Hours:* Approximately 7:30am or 8:00am ? 4:00pm or 4:30pm *Benefits:*

• Extended benefits package after 3 months
• RRSP package for long-term employees

Previous experience working in a medical office is *preferred but not required*. We are most interested in candidates who bring the right attitude, positive energy, a willingness to learn, and a strong appreciation for customer service. If you enjoy supporting others, adapting to change, and growing your skills over time, we would love to hear from you.

We offer a beautiful, innovative clinic with room for professional growth and development, an amazing team of co-workers, and an energetic, fast-paced atmosphere.

*Key Responsibilities may include:*

• Greeting and checking in patients and supporting front-desk operations
• Providing reception, phone, and administrative coverage as needed
• Supporting team members during breaks, absences, and peak clinic times
• Scheduling appointments and assisting with patient flow throughout the clinic
• Assisting with test ordering, filing, and general administrative tasks
• Learning clinic workflows and systems with training and team support
• Escalating questions or issues appropriately to senior MOAs, team leads, or leadership
• Contributing to a positive, professional, and patient-centered clinic experience

This role is well suited for someone who is organized, adaptable, enjoys multitasking, and thrives in a team-based environment.

Job Types: Full-time, Permanent

Pay: From $24.00 per hour

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Vision care

Work Location: In person