IT System Administrator (m/f/d)

Your tasks:

We are looking for an IT System Administrator to operate the internal IT landscape across multiple locations. This role combines hands-on system administration with operational ownership, security responsibility, and continuous improvement of IT services.

IT Operations & Infrastructure

Administer and support Microsoft 365 services (Teams, Exchange, SharePoint, OneDrive)

Manage identity, access, and user lifecycle using Azure AD (Entra ID)

Configure, deploy, and manage Windows and macOS devices using Microsoft Intune MDM

Operate and maintain on-prem and virtualized environments (VMware / ESXi)

Maintain local network infrastructure including switches and wireless LAN controllers

End-User Support & Service Management

Own and operate the IT service desk using Jira Service Management

Provide first- and second-level support with a strong focus on service quality

Ensure timely incident resolution and clear communication with users

Security & Compliance

Operate endpoint protection, email security, and firewall solutions

Ensure secure onboarding and offboarding processes in cooperation with HR

Maintain IT practices aligned with GDPR and internal security standards

Ownership & Collaboration

Act as the IT operations contact across all company locations

Collaborate closely with Technology, HR, Finance, and Operations teams

Your skillset:

Hands-on experience as an IT System Administrator or similar role

Strong experience with Microsoft 365, Azure AD (Entra ID), and Intune

Experience supporting Windows and macOS environments

Hands-on experience with Jira Service Management or similar ITSM tools

Understanding of IT security fundamentals

Experience managing IT assets, vendors, and suppliers

Ability to work independently with a strong ownership mindset

Working proficiency in german and english

What we offer:

Modern office spaces in Berlin with flexible remote work

Meaningful work as the market leader in funeral technology

Direct influence on the technical direction of a company in transformation

Dog-friendly office