Field Application Engineer (m/w/d)

Introduction

As being the subsidiary corporation of QEXPAND Group, QEXPAND Technologies GmbH is located in Schoeneck,Germany, targeting to provide the local engineering support, stock and post-sales service to European customers. QEXPAND began designing, manufacturing and marketing sophisticated motor speed controllers and electric motors in 2011.The mission of QEXPAND is to be the World's Leading Provider of Electric Drive Technology Solutions for Battery Powered Vehicles. With 200 employees, QEXPAND invested in a modern design and manufacturing site in China and South Korea, and a fully equipped sales and service facility in the USA and Turkey.

Tasks

• As the main point of technique contact for customers, taking part in the pre-sales technique meetings with sales staff in customer’s company.
• Assist customers with the powertrain solution of QEXPAND motor control products that best meet their requirements, including product selection, system design, specifying software design requirement, supporting system integration, troubleshooting and production support both in the field and via telephone across the full pre- and post-sales lifecycle.
• Assist and cooperate with our vehicle software engineers to understand the customer’s requirents with software design.
• Configure and tune motor controllers for customer application on site ,documenting the performance of these machines .
• Coordinate the building, documentation and shipping of prototypes for customer evaluation. Upon acceptance of prototypes, coordinate product releases of new models to production.
• Provide product management and other appropriate groups within the company with data relative to market requirements, product shortcomings, competition, warranty problems and any other information obtained through customer contact.
• Participate in and lead the development of Application Notes, Data Sheets, Product Manuals and other technical literature in coordination with the Technical Publications, Engineering and Product Management organizations.
• Provide the Sales Department with technical assistance for customer visits either in the field or in the factory, as required.
• Review all failure analysis completed by the Repair Department with customers to facilitate root cause analysis and to identify failure trends.
• Develop and present training programs to educate the sales force and/or customers on the proper selection and application of the company’s motor control products.
• Key participant in trade shows and conventions

Profile

• B.S. degree in Electrical, Mechanical, or Computer Engineering, or a related discipline, plus 3+ years related experience.
• Experience in understanding usage and application of electronic systems, Familiarity with off-road vehicle control systems is a plus.
• Familiarity with C language coding for embedded system.
• Willingness to travel domestically and internationally in European countries up to approximately 50%
• Demonstrated knowledge of good engineering practices.

We offer

• A unique organizational culture based on trust, personal freedom and individual responsibility
• A creative and international environment in which innovative ideas are valued
• Attractive opportunities for personal and professional development
• Performance and success-based compensation
• 30 days of annual vacation