Service Coordinator (Mandarin Speaker)

PT XCMG GROUP INDONESIAJakarta Utara, DKI Jakartaglintsveröffentlicht 26.10.2026

Your tasks

Job Descriptions

  • Responsible for reviewing service documents submitted by distributors and service personnel.
  • Process after-sales inquiry forms sent by the call center.
  • Analyze system service-related data, process and quote out-of-warranty requests through the system, and close the loop.
  • Track the completion status of regional service indicators.

Requirements

  • Associate degree or above, able to read and write Chinese;
  • Proficient in computer operation and office software.
  • Priority will be given to candidates with experience in working with construction machinery.
  • Willing to be placed at Marunda, Cilincing, North Jakarta

Skills:

  • Chinese Language
  • Microsoft Office
  • Teamwork
  • Microsoft Excel
  • Hsk
  • Interpretation
  • Customer Service
  • Machine Translation
  • Chinese-Indonesian Translation
  • Translation
  • Microsoft Word