MEMBERSHIP CONSULTANT

Tujuan Posisi

Menghasilkan penjualan membership dan membangun hubungan jangka panjang dengan calon maupun existing member.

Tanggung Jawab Utama

• Menjual membership dan paket layanan.
• Melakukan follow up leads.
• Memberikan facility tour.
• Menjelaskan produk dan benefit membership.
• Menjalankan strategi closing.
• Menjaga database calon member.
• Menjalin relasi dengan member.
• Membantu aktivitas event dan promo.
• Mencapai target sales bulanan.

Scope of Work (SOW)

Daily

• Follow up leads WA/DM/call.
• Facility tour.
• Closing membership.
• Update CRM/database.
• Prospecting.

Weekly

• Sales reporting.
• Follow up inactive leads.
• Activation campaign support.

Monthly

• Achieve sales target.
• Retention follow up.
• Strategy improvement.

KPI

• Membership sales
• Conversion rate
• Leads follow up speed
• Retention member
• Revenue target
• Upselling package

Kualifikasi

• Pengalaman sales minimal 1 tahun.
• Komunikatif dan persuasive.
• Good looking & professional attitude.
• Target oriented.
• Memiliki hospitality mindset.

Skills: B2C Sales, Customer Service, Sales Strategy, Sales Management, Customer Engagement, Customer Relationship Management, Communication Skills, Sales and Marketing