Front Office Hotel

1. Penerimaan Tamu (Reception)
2. Manajemen Reservasi (Reservation Management)
3. Layanan Pelanggan (Customer Service)
4. Pengelolaan Check-out (Check-out Management)
5. Penanganan Keluhan dan Masalah (Handling Complaints and Issues)
6. Pengelolaan Komunikasi Internal (Internal Communication Management)

Skills: Customer Engagement, Conference Reception, Problem Solving, Customer Service, Reception Consultation, Hotel Reception, Microsoft Office