Customer Service Representative

PLS· 10048 Hawthorne Blvd., Inglewood, CA, 1008 Flatbush Ave, Brooklyn, NY, 1012 Garrison Ave., Bronx, NY, 103 E. Crosstimbers St., Houston, TX, 1045 Westchester Avenue, Bronx, NY, 105-22 Northern Blvd., Corona, NY, 10 East Sunrise Hwy., Freeport, NY, 1107 S. WW White Road, San Antonio, TX, 111 FM 1960 Road West, Houston, TX, 111 W. Jefferson Blvd., Dallas, TX, 111 W Pacific Coast Highway, Wilmington, CA, 11200 Northwest Hwy, Houston, TX, 11214 Glenoaks Blvd, Pacoima, CA, 112 Medford Street, Medford, MA, 11301 Long Beach Blvd., Lynwood, CA, 11401 S. Figueroa St, Los Angeles, CA, 11403 Garland Rd., Dallas, TX, 11422 Southwest Fwy., Suite 100, Houston, TX, 1152 E. Broadway Rd., Mesa, AZ, 1170 Blue Hill Avenue, Dorchester, MA, 11801 Webb Chapel Rd., Dallas, TX, 1210 S. Country Club Dr., Mesa, AZ, 123 E Vernon Ave, Los Angeles, CA, 12503 Tomball Pkwy, Houston, TX, 1284 Mass Avenue, Dorchester, MA, 13022 S. Atlantic Ave., Compton, CA, 1304 SW Military Drive, San Antonio, TX, 13378 Woodforest Blvd, Houston, TX, 14002 Bammel North Houston Rd, Houston, TX, 14020 Pioneer Blvd, Norwalk, CA, 1402 E. Columbus Dr., East Chicago, IN, 140 W 36th Street, New York City, NY, 140 W 55th Street, New York City, NY, 1427 Linden Blvd, Brooklyn, NY, 1445 Myrtle Ave., Brooklyn, NY, 1446 Nostrand Ave, Brooklyn, NY, 1447 N Lewis Ave, Tulsa, OK, 146 -15 Jamaica Ave, Jamaica, NY, 15039 S. Prairie, Lawndale, CA, 1545 E. Thomas Rd., Phoenix, AZ, 1545 W. Pico Blvd., Los Angeles, CA, 1570 S. Western Ave.Ste 110, Los Angeles, CA, 1580 Jerome Ave., Bronx, NY, 1605 S. Hoover St., Los Angeles, CA, 1617 N. Cicero Ave., Chicago, IL, 168 Nagle Ave., New York, NY, 169 Port Richmond Ave., Staten Island, NY, 1701 W. Irving Blvd., Irving, TX, 179-08 Hillside Ave, Jamaica, NY, 1800 South Tryon Street, Charlotte, NC, 1801 W. 6th St, Los Angeles, CA, 1838 Nostrand Ave, Brooklyn, NY, 1900 E. Belt Line Rd., Carrollton, TX, 1921 Montana Avenue, El Paso, TX, 1956 S Garnett Rd, Tulsa, OK, 1958 W. Cermack Rd., Chicago, IL, 19 Maverick Square, East Boston, MA, 1 Park Street, Chelsea, MA, 1 W. 125th Street, Harlem, NY, 2040 Amsterdam Ave., New York, NY, 20503 FM 529, Cypress, TX, 2100 Singleton Blvd., Dallas, TX, 2101 Buckner Blvd., Dallas, TX, 2102 Goliad Rd, San Antonio, TX, 2149 N. Town East Blvd., Mesquite, TX, 2234 Forest Ave., Staten Island, NY, 2317 N Pennsylvania Ave, Oklahoma City, OK, 2324 Whittier Blvd. Suite 2, Los Angeles, CA, 2332 W. Davis St., Dallas, TX, 2335 E. 38th St., Indianapolis, IN, 2400 W. 47th St., Chicago, IL, 241 Rockaway Pkwy, Brooklyn, NY, 2486 Grand Concourse, Bronx, NY, 2502 S. Carrier Parkway, Grand Prairie, TX, 2695 W. Van Buren, Phoenix, AZ, 2702 W. Camelback Rd., Phoenix, AZ, 2737 N. Main St., Fort Worth, TX, 2821 N. Beltline Rd., Irving, TX, 29 Flatbush Avenue, Brooklyn, NY, 3003 W. North West Highway, Dallas, TX, 3005 S May Ave, Oklahoma City, OK, 3027 S. Shaver Rd., Pasadena, TX, 302 East Franklin Boulevard, Gastonia, NC, 3200 Mansfield Suite 200, Forest Hill, TX, 3217 E. Florence Ave., Huntington Park, CA, 3300 Avenue K Suite 100, Plano, TX, 3301 Bardstown, Louisville, KY, 3311 W. Illinois Ave., Ste 100, Dallas, TX, 3423 W. Camp Wisdom Rd., Dallas, TX, 3430 Lombardy Lane, Dallas, TX, 34 Aldine Bender Rd., Houston, TX, 35-05 Junction Blvd., Corona, NY, 3563 N. Stone Avenue, Tucson, AZ, 359 E. 204th St., Bronx, NY, 365 7th Avenue, New York City, NY, 36 W 44th Street, New York City, NY, 3711 Central Avenue, Charlotte, NC, 3765 Broadway, Gary, IN, 3800 E. Thomas Rd., Phoenix, AZ, 3801 East Washington St., Indianapolis, IN, 3805 E. Cesar E.Chavez Ave., Los Angeles, CA, 38-10 Junction Blvd., Corona, NY, 385 E. Fordham Rd, Bronx, NY, 39490 LBJ Fwy, Dallas, TX, 4004 W. 26th St., Chicago, IL, 4125 E. Lancaster Ave., Ste. D, Fort Worth, TX, 4134 S. Archer Ave, Chicago, IL, 416 E 149th Street, Bronx, NY, 41 Victory Blvd., Staten Island, NY, 423 N New Braunfels Ave, San Antonio, TX, 4240 Highway 6 N, Houston, TX, 4252 W. Bethany Home Rd., Phoenix, AZ, 4263 Hemphill St., Fort Worth, TX, 4302 West Mcdowell Road, Phoenix, AZ, 430 Beach Street, Revere, MA, 4400 W. Armitage Ave., Chicago, IL, 4400 W. Diversey Ave., Chicago, IL, 4431 N Tryon St, Charlotte, NC, 444 E. Sumner Ave., Indianapolis, IN, 4623 Fifth Ave, Brooklyn, NY, 4651 South Blvd, Charlotte, NC, 4655 S. Ashland Ave., Chicago, IL, 4701 W 38th St, Indianapolis, IN, 4724 Dixie Highway, Louisville, KY, 5045 W Indian School Rd, Phoenix, AZ, 508 Geneva Avenue, Dorchester, MA, 5129 West Ave, San Antonio, TX, 51 D Richmond Hill Rd., Staten Island, NY, 5200 W. North Ave., Chicago, IL, 5201 E. Whittier Blvd., Los Angeles, CA, 536 E Manchester Ave, Los Angeles, CA, 5400 S Cooper St, Arlington, TX, 5510 Walzem Road, San Antonio, TX, 5516 W. 38th St., Indianapolis, IN, 55 Warren Street, Roxbury, MA, 570 W. Roosvelt Rd., Chicago, IL, 5757 N Jim Miller Rd, Dallas, TX, 5808 S. Central Avenue, Phoenix, AZ, 5823 Gulf Freeway, Suite 100, Houston, TX, 5828 W. Thomas Rd., Phoenix, AZ, 5947 W. Roosvelt Rd., Cicero, IL, 600 N Valley Mills Dr, Waco, TX, 6040 Ingram Rd, San Antonio, TX, 610 Blue Hill Avenue, Dorchester, MA, 6118B Scott St, Houston, TX, 6124 Broadway St., Merrillville, IN, 6140 The Plaza, Charlotte, NC, 6213 Lyons Ave, Suite A, Houston, TX, 6225 S Figueroa St, Los Angeles, CA, 6470 S. 12th Avenue, Tucson, AZ, 6500 Skillman St., Dallas, TX, 6520 Airline Dr, Houston, TX, 6602 Preston Hwy, Louisville, KY, 6630 W. Camelback Rd., Glendale, AZ, 666 American Legion Highway, Roslindale, MA, 6801 Van Nuys Blvd, Van Nuys, CA, 6868 Spencer Highway, Suite 101, Pasadena, TX, 6890 Monroe Rd., Suite C, Houston, TX, 6901 Fourth Ave, Brooklyn, NY, 7010 Albermarle Road, Charlotte, NC, 7201 Balboa Blvd, Van Nuys, CA, 7201 N. California Ave., Chicago, IL, 729 4th Ave., Brooklyn, NY, 738 A East 233rd St, Bronx, NY, 7421 S Pennsylvania Ave, Oklahoma City, OK, 7450 W. Thomas Rd., Phoenix, AZ, 7550 McCart Ave, Fort Worth, TX, 76-22 Roosevelt Ave., Jackson Heights, NY, 780 E. Centerville Rd., Garland, TX, 781 Tremont Street, Boston, MA, 7855 Van Nuys Blvd, Panorama City, CA, 7909 Spring Valley Rd., Dallas, TX, 798 Maxey Rd., Houston, TX, 8001 Flatlands Ave, Brooklyn, NY, 8010 E. Washington St, Indianapolis, IN, 809 Rosecrans Avenue, Compton, CA, 8122 Lake June Rd., Dallas, TX, 815 W Holt Boulevard, Ontario, CA, 835 W Main St, Lewisville, TX, 84 W. Fordham Rd., Bronx, NY, 8601 Camp Bowie W Blvd, Fort Worth, TX, 8607 Long Point Rd., Houston, TX, 8900 Westheimer Rd., Houston, TX, 900 E. Pioneer Parkway, Arlington, TX, 9155 Dyer Street, El Paso, TX, 9441 Forest Lane, Dallas, TX, 950 E. Pasadena Fwy., Pasadena, TX, 954 Jewett Ave., Staten Island, NY, 960 N Beach St, Fort Worth, TX, 9714 Woodman Ave., Aeleta, CA, 972 Bandera Rd, San Antonio, TX· greenhouse· veröffentlicht 12.12.2024

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Muss:FinTechE-Commerce

This job is located at 5200 W. North Ave., Chicago, IL 60639 PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team members Performing other duties as instructed by management Job Requirements: Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred Ability, willingness, and comfort to engage with customers Strong verbal communication Ability to offer products and services to customers based on their needs Exceptional attention to detail and ability to multi-task Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Physical Requirements: Must be able to stand for extended periods Ability to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment Illinois Pay Band $17.05 — $18.60 USD