Customer Services Administrator
Contract Type: 3 months agency temp
Salary / Benefits
£13.18/hr (earnings £27,144)
Job Elements
- Communicate orders against stock, check delivery schedules and analysing sales history.
- Provide excellent customer service by keeping the customer fully updated on status of order.
- Communicate with staff in relevant department: sales, technical services, production, warehouse, to confirm the status of customer orders/technical service and resolve customer complaints.
- Enter data into databases and/or business systems to maintain up-to-date customer records; enter and track the status of orders and deliveries; and generate sales reports and statistics.
- Maintain a professional attitude when dealing with all customer visits (meet & greet).
- Agree to undertake all training offered that is necessary to maintain the skills required for this role.
- Flexible attitude to work additional hours to ensure deadlines are met.
The ideal candidate will have:
- Excellent customer service skills coupled with a can-do attitude.
- Professional telephone manner
- Good I.T. skills including SAGE, Excel, Power Point.
- Good attention to detail and accuracy at record keeping
- Ability to work on own initiative and drive change
- Flexible approach to working conditions and working environment change.
- Ability to read and interpret reports.
- Ability to work on own initiative.
- Effective team worker.
Petrie Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.