Field Technician

Orcrist is building a next generation data intelligence platform using cutting-edge technologies. We're handling petabyte-scale data with sub-second queries. Our product is a Kubernetes‑based platform delivered as B2B SaaS or as a self‑hosted on‑prem solution, including air‑gapped deployments. We enable customers across defense, law enforcement, and enterprise to turn mission-critical data into actionable intelligence.

Role

Orcrist operates as a fully remote-first group across three locations, which means physical infrastructure isn't centralized in one office; it's distributed across company sites, and apartments/residences that need technical and physical setup (network hardware, locks, alarm systems, access control). This role owns the "boots on the ground" side of physical technology; the person who shows up, installs, fixes, and secures premises, rather than the person who designs policy.

What you'll do

Install, maintain, and troubleshoot physical technology across company locations and employee apartments/residences (network hardware, access control systems, alarm systems, CCTV/surveillance where in scope, locks and physical hardening measures)

Conduct security assessments of apartments/residences used for company purposes and implement corrective measures (secure locks, window/door hardening, alarm installation)

Manage IT/AV hardware lifecycle at physical sites: setup, repairs, replacements, decommissioning

Travel to sites across Germany and in Marbella on short notice to resolve urgent physical/technical issues

Maintain an inventory of physical security and technical equipment across all sites and residences

Coordinate with local vendors/contractors (locksmiths, alarm companies, ISPs) where work needs to be outsourced

Document all installations, repairs, and security upgrades for audit purposes

Serve as the first point of contact for physical technology emergencies (e.g., break-in, hardware failure, alarm malfunction) — including outside standard hours when needed

About you

3+ years Hands-on experience installing/maintaining physical technology (network hardware, alarm systems, access control, locks) — not just IT helpdesk background

Valid driver's license

Willingness and ability to travel extensively, including short-notice trips (80%+)

Proven ability to work independently and make judgment calls without daily supervision

Fluent in German and working proficiency in English

What we offer

Remote-first, Germany-wide: Work from wherever you do your best work, with regular team gatherings in Berlin and other off-site locations.

Flexibility by default: Flexible working hours help you make work fit your life.

Your setup, your way: Get a personal home-office equipment budget to create a workspace that works for you.

30 days of vacation: Take the time you need to recharge and come back with fresh energy.

Keep growing: We invest in your personal and professional development.

Get rewarded for impact: Performance bonuses are tied to agreed objectives and key results.

A warm welcome: Every new team member gets a welcome goodie bag.

Good people, good times: From summer and Christmas parties to regular team gatherings, we make time to celebrate together.

A mission that matters: Work on challenges with tangible impact on public safety and national security.