E-Commerce Executive
About Oh Polly
Founded in 2015, Oh Polly is a fast-growing, social first fashion brand that creates trend driven, high quality premium products. With a focus on innovation, global responsibility, and ethics. We’ve built a combined social following of over 10 million across our brands, including Bo+Tee; our activewear line. Operating across multiple global offices, we are a dynamic team offering ambitious individuals the chance to thrive, grow, and take their careers to the next level.
The Role
We are looking for a highly organised, commercially aware and detail-focused Ecommerce Executive to support the day-to-day trading and optimisation of the Oh Polly and Bo+Tee websites globally.
This role will play a key part in executing the online trading strategy, supporting campaign launches, optimising onsite customer journeys and ensuring best-in-class ecommerce operations across both brands.
The ideal candidate is analytical, proactive and passionate about e-commerce, fashion and customer experience, with a strong understanding of digital retail and online trading performance.
Key Responsibilities
E-Commerce Trading & Site Management
- Support the day-to-day trading of the Oh Polly and Bo+Tee websites across multiple territories.
- Build, schedule and quality check homepage updates, landing pages, category merchandising and campaign launches.
- Ensure all products, collections, pricing and promotional activity are correctly set up and merchandised.
- Monitor site performance and customer journeys to identify opportunities for optimisation and conversion improvements.
- Conduct regular site audits to ensure a seamless customer experience across desktop and mobile.
- Manage onsite search, navigation and merchandising to maximise product visibility and sales performance.
Campaign & Launch Execution
- Support the execution of key brand campaigns, product drops and promotional events.
- Coordinate launch schedules with Buying, Creative, Marketing and CRM teams.
- Ensure all assets, copy and links are accurate and delivered on time.
- Assist with A/B testing and optimisation initiatives.
Reporting & Analysis
- Monitor daily trading performance, KPIs and website analytics.
- Produce regular ecommerce performance reports with actionable insights.
- Analyse customer behaviour, product performance and conversion metrics.
- Identify opportunities to improve revenue, conversion, AOV and customer experience.
Cross Functional Collaboration
- Support the day-to-day trading of the Oh Polly and Bo+Tee websites across multiple territories.
- Build, schedule and quality check homepage updates, landing pages, category merchandising and campaign launches.
- Ensure all products, collections, pricing and promotional activity are correctly set up and merchandised.
- Monitor site performance and customer journeys to identify opportunities for optimisation and conversion improvements.
- Conduct regular site audits to ensure a seamless customer experience across desktop and mobile.
- Manage onsite search, navigation and merchandising to maximise product visibility and sales performance.
E-Commerce Operations
- Assist with troubleshooting website issues and escalating bugs where required.
- Support product upload processes and catalogue management.
- Ensure all onsite content is aligned with brand guidelines and commercial objectives.
- Maintain high standards of accuracy across all ecommerce activity.
Skills & Requirements
- Previous experience in an Ecommerce Executive, Ecommerce Assistant or Digital Trading role.
- Experience working within fashion, retail or a fast-paced ecommerce business preferred.
- Strong commercial awareness and analytical mindset.
- Excellent organisational skills and attention to detail.
- Confident using ecommerce platforms, CMS systems and analytics tools.
- Strong communication and stakeholder management skills.
- Ability to manage multiple projects and deadlines simultaneously.
- Proactive, adaptable and solutions-focused approach.
- Passion for fashion, ecommerce and digital customer experience.
- Experience using Shopify platform
- Knowledge of Search, Merchandising and Recommendation tools.
- Understanding of onsite merchandising and CRO principles.
- Experience working across international ecommerce markets.
What's on offer?
- Salary: £28,000-£32,000
- 50% discount on all Oh Polly and Bo+Tee products
- An extra day off for your birthday
- Corporate gym membership (subject to tax)
- Learning and development opportunities
- Company pension
- Company social events