Return Officer

Responsibilities

Receive and verify returned items, quantities, and related documents

Inspect and classify returned products based on their condition

Update return transactions accurately in the system

Coordinate with warehouse, inventory, QA, and returns teams regarding discrepancies

Maintain proper documentation and records for all return activities

Follow company SOPs and safety procedures during return handling

Requirements

Previous experience in warehouse operations or returns processing is preferred

Familiarity with WMS or ERP systems

Good communication and coordination skills

Strong attention to detail and organizational skills

Ability to work under pressure and handle operational tasks efficiently