Service Engineer

What you'll do Monitor and maintain network, server, and applicationhealth day-to-day Provide 24/7 helpdesk support on a rotating weekly roster, one to two weeks per month (with standby and overtime allowance) Respond on-site to troubleshoot and resolve IT and AV faults Perform routine maintenance — firmware updates, patching, asset tracking Liaise with vendors to manage system recoveries and escalations What we're looking for Diploma in Electrical/Electronic Engineering, Computer Engineering, IT Networking, or related field Basic knowledge of IT networks, Microsoft OS, and computer hardware Exposure to cloud platforms (AWS, Azure) or AV systems is a bonus — but not required Strong problem-solving mindset with a willingness to learn Good communicator who works well in a team and under pressure Fresh graduates and career switchers are welcome to apply