Managing Director

Job Responsibilities

The Managing Director will be responsible for the overall management, business operations and strategic development of Mi Cun’s operations in Singapore.

• Lead and oversee the overall business operations of the company in Singapore, including business strategy, operational performance, revenue growth, cost control and profitability.
• Develop and implement business strategies and annual operating plans in line with the company’s objectives and the Mi Cun brand positioning.
• Apply relevant operational and management experience gained from Mi Cun or similar established Chinese F&B chain operations in China to the Singapore business, while adapting operating practices to suit the local market.
• Oversee the daily operations and performance of all Singapore outlets, including food quality, customer service, kitchen operations, manpower planning, inventory management and operational efficiency.
• Establish, implement and continuously improve Standard Operating Procedures (SOPs), service standards, staff training systems and performance management processes across all outlets.
• Lead the planning and execution of new outlet openings, including site evaluation, pre-opening preparation, manpower planning, staff training, operational setup and post-opening performance review.
• Manage and monitor key financial and operational indicators, including sales revenue, food costs, labour costs, rental expenses, operating expenses and overall profitability.
• Lead, manage and develop outlet managers, operations managers and other key personnel. Establish KPIs and ensure that management teams achieve the company's operational and financial targets.
• Coordinate closely with the China management/brand team and the Singapore operations team to facilitate the effective implementation of established brand standards, operating procedures, product standards and management practices in Singapore.
• Ensure that the company’s operations comply with applicable Singapore requirements relating to F&B operations, food safety, employment, manpower and workplace requirements.
• Manage relationships with key suppliers, landlords, business partners and other external stakeholders, and participate in major commercial negotiations where required.
• Analyse the Singapore F&B market, customer preferences and competitive landscape, and develop appropriate business development, marketing and expansion strategies.
• Identify opportunities for business growth and oversee the expansion of the Mi Cun brand and outlet network in Singapore.
• Prepare and present regular business performance reports, financial results, operational reviews and expansion plans to the Board of Directors/shareholders.
• Take overall responsibility for the operational performance, sustainable growth and long-term development of the company's Singapore business.

Job Requirements

The ideal candidate should possess:

• At least 8 years of relevant experience in the F&B or chain restaurant industry , including significant experience in management or senior management positions.
• Prior management experience with Mi Cun (米村拌饭) in China, or substantial management experience with a comparable established Chinese restaurant chain.
• Prior working experience in China and strong knowledge of Chinese restaurant-chain operations, management systems, service standards and operational practices.
• Good knowledge and understanding of the Singapore market , particularly the local F&B operating environment, consumer preferences and business practices.
• Experience in managing multiple restaurant outlets, including operations, manpower, budgeting, cost control and performance management.
• Proven experience in P&L management, business planning, new outlet openings and business expansion .
• Strong leadership and people-management capabilities, with experience managing outlet managers, operational teams and other key personnel.
• Ability to effectively coordinate between China-based management/brand teams and Singapore-based operations teams .
• Strong business acumen, analytical ability, decision-making skills and commercial negotiation capabilities.
• Good communication skills in English and Mandarin , particularly for communication and coordination with stakeholders and teams in Singapore and China.
• Familiarity with Singapore's F&B regulatory and operating environment would be an advantage.