E-Commerce Admin

Key Requirements:

1. Experience as an e-commerce admin (preferably in fashion or luxury brands)
2. Familiar with e-commerce platforms (Shopee, Tiktok Shop, etc.)
3. Have strong analytical data driven
4. Able to multitask and work efficiently under deadlines
5. Diligent, thorough, and able to work according to deadlines - able to work independence and team

Job Description

1. Handle customer inquiries via chat commerce platform
2. Handle return procedur to mantain and ensure excellent customer experience
3. Manage daily e-commerce operations, including product listings, prices updates, stock checks, and content accuracy.
4. Process orders, coordinate shipments schedules, and ensure smooth customer service
5. Support promotional activities and product campaign for the brand

Benefits:

1. Competitive salary
2. Clear career progression
3. Laptop, phone, and other facilities (after passing probation)
4. Yearly bonus (based on performance)

Skills: Microsoft Excel, Warehouse Management, Customer Service, E-Commerce Operations, Order Management, Online Sales