Receptionist

Responsibilities:

Greet and welcome visitors, clients, and guests professionally. Answer, screen, and direct phone calls to the appropriate departments. Manage appointments, schedules, and meeting rooms. Receive, sort, and distribute mail, packages, and deliveries. Maintain visitor records and ensure office security procedures are followed. Respond to inquiries and provide accurate information to customers and visitors. Perform administrative duties such as filing, data entry, photocopying, and document preparation. Keep the reception area clean, organised, and presentable. Assist with office supplies inventory and ordering when needed. Support other departments with clerical tasks as assigned.

Requirements:

High school diploma or equivalent (additional administrative qualifications are an advantage). Excellent verbal and written communication skills. Strong customer service and interpersonal skills. Proficiency in Microsoft Office and office equipment. Good organisational and multitasking abilities. Professional appearance and positive attitude. Ability to work independently and maintain confidentiality.