Performs installation, commissioning, inspection, preventive maintenance, repair, and troubleshooting of machines and equipment
Diagnoses machine problems and recommends appropriate repair or maintenance actions
Conducts service activities safely, properly, and according to company procedures
Performs testing and machine operation checks after repair or maintenancePrepares accurate service reports, findings, and recommendations
Assists customers in basic machine operation, monitoring, and maintenance
Coordinates with the Service Coordinator and other team members regarding service requirements and job progress
Ensures proper use and care of company tools, equipment, spare parts, and PPE
Maintains professional communication and good working relationships with customers
Continuously develops technical knowledge and skills through training and actual field experience
Performs other service-related tasks as assigned
Requirements
Bachelor's Degree, College Graduate, or -Technical/Vocational Graduate in -Mechanical, Electrical, Electronics, Mechatronics, Industrial Engineering, or related field
Technical or relevant certification is an advantage
Experience in industrial, manufacturing, machine tools, or equipment servicing is an advantage
Knowledge in mechanical, electrical, pneumatic, hydraulic, or machine systems is an advantage
Good troubleshooting and problem-solving skills
Good communication and customer service skills
Willing to work on-site, travel, and work flexible hours when required
Willing to undergo technical and hands-on training
