Warehouse Supervisor

Objective of Positive: The Warehouse Supervisor leads and supervises daily warehouse operations, managing a team of warehouse assistants. The role makes sure all inbound, storage and outbound activities are done safely, accurately and on time. It also keeps inventory accuracy high, maintains strong 5S and safety discipline, and ensures the team follows SOPs. Reporting to the Logistics Manager, the Warehouse Supervisor drives productivity and continuous improvement on the warehouse floor and supports the adoption of SAP/WMS and smart warehouse technologies.

Key Responsibilities:

• Supervise, schedule, coach and train warehouse assistants, including shift planning, toolbox briefings and attendance management.
• Plan and oversee daily warehouse operations, including receiving, putaway, picking, packing, cable cutting and dispatch.
• Ensure orders are processed accurately and all related documentation is completed correctly.
• Coordinate with Customer Service, transport providers and freight forwarders to meet dispatch schedules and urgent shipment requirements.
• Maintain inventory accuracy through FIFO, batch/serial traceability, cycle counts and stock-takes.
• Investigate stock discrepancies, identify root causes and implement corrective actions.
• Enforce warehouse SOPs, 5S standards, housekeeping and safe work practices.
• Ensure material handling equipment, warehouse machinery and racking systems are inspected, used safely and maintained properly.
• Manage warehouse space, storage locations and SAP/WMS transactions to support efficient operations and real-time inventory accuracy.
• Monitor warehouse KPIs, lead continuous improvement initiatives, and work closely with Customer Service, MPE, Quality and Finance to resolve operational issues.

Requirements:

• Diploma in Logistics, Supply Chain Management, Engineering, Operations Management or a related field. Relevant WSQ logistics or warehouse certifications are an advantage.
• At least 5 years of hands-on warehouse operations experience, including at least 2 years supervising a team of operators. Experience in Industrial Automation, Electrical/Electronic Components, Cable & Harnessing, or Machinery/Equipment is preferred.
• Hands-on experience with SAP ERP (MM/WM/EWM) and/or a WMS, RF scanning and barcode systems.
• Good working knowledge of Excel and exposure to Power BI or digital dashboards is an advantage.
• Solid understanding of inventory control, FIFO, cycle counting, 5S and Workplace Safety and Health (WSH) practices. Basic knowledge of import/export and customs documentation is preferred.
• A valid forklift licence and/or relevant WSH certifications (for example, Forklift Supervisor or First Aid) are an advantage.
• Able to work hands-on in a warehouse and support shift work, overtime or weekend operations during peak periods.
• Good written and spoken English, with clear communication and people-handling skills. Speaking other languages used by the operators is an advantage.