Facilities Manager
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
We are looking for a Facilities Manager for our Integrated Facility Management business line on our Amazon account dedicated team.
About JLL
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!
Role purpose
The Facilities Manager (FM) is responsible for managing all aspects of facilities service as detailed in the scope of works section of the contract and will report to the Senior Facilities Manager or Regional FM. In this capacity, the jobholder will be the person responsible for the service delivery at specified locations, which will be measured by contractual KPIs or SLAs. The role will have functional accountability for an assigned sector of the client sites and the jobholder is responsible for all aspects of client and tenant satisfaction.
The FM is responsible for working directly with the local client to ensure a thorough understanding of their objectives and the implementation of acceptable property-specific operating strategies that achieve these required standards. Once developed the FM must oversee the implementation of all approved initiatives and programs, by managing and coordinating the efforts of the FM team (e.g. direct reports, service providers, contractors, and building employees) to achieve the goals. The FM is responsible for representing Jones Lang LaSalle in the local and regional business and real estate community in order to promote Jones Lang LaSalle’s reputation and capabilities to prospective tenants and clients.
What this job involves
Communication with site leadership team (Country Manager, HR, Finance, Legal, IT etc.)
Preparation and distribution of quarterly and annual business review information to client’s satisfaction
Procurement of goods and services for client’s buildings utilizing Jones Lang LaSalle sourcing teams
Hold regular meetings with landlord, ensuring that terms of lease are being provided to client, e.g. external maintenance, central plant management
Space evaluation and planning, updating of floor plans using client’s architect partners
Responsibility for meeting KPIs and SLAs defined within the contract
Project management during built-out phases, liaising with architects and landlords, organizing work schedules, etc.
Coach and guide all project teams (sub-contractors, maintenance engineers and commissioning engineers) throughout full project lifecycles
Site inspections (with other members of facility team):
Daily cleaning
Heating, ventilation, air conditioning
Landscaping (when present)
Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of under-performance issues
Establish and operate the information systems necessary for effective scheduling and recording of contract work
Processing and controlling of invoices and work orders, opening and monitoring budgets in the financial system, preparing and updating forecasts
Oversee and follow up on all technical maintenance for installations (AC, heating, fire extinguishing system, electrical installations etc.)
Negotiate, renegotiate and maintain contracts with vendors
Planning and budgeting of internal fit out works and technical installations
Purchasing of furniture, organization of internal departmental office and space moves
Manage a team of receptionists and an Office Services Coordinator or Building Operations Coordinator, including allocating resources, delegating workload, ensuring adherence to best practices (roles not present on every site)
General administration of department (holidays, training, performance reviews etc.)
Updating and maintaining official safety documents, liaise with government authorities
Organization of fire evacuation and first aid training for employees
Point of contact for security and alarm responding
Deputise or provide cover for Office Services Coordinator or Building Operations Coordinator when appropriate
All additional duties commensurate to the level of the role
Every day is different, and in all these activities, we’d encourage you to show your ingenuity.
Sounds like you? To apply you need to have:
Ideally 6 years plus experience in facilities management role within a large commercial organization
Experience of owning facilities contracts and supplier or contractor management
Quality assurance knowledge and experience desirable
Fluency in local language and English essential
Customer focused
Possess cultural awareness and sensitivity
Decision making / complex problem solving:
Proactively gathers information from appropriate sources
Probes and considers all of the facts
Considers other perspectives
Refers to long term plans and goals, draws sound inferences
Prioritizes key factors
Acts decisively, promptly and confidently
Able to operate with limited guidance
Excellent verbal and written communication
Strong communication skills, leadership, teamwork, analysis, judgment and customer focus
Planning and organizing:
Able to evaluate priorities and re-juggle as appropriate
Able to resolve conflict and communicate intentions clearly
Deliver on time and with high quality results
A self-starter who possesses intellectual curiosity
A proven team player at ease with sleeves rolled up approach
Spreadsheets and word processing
High level of IT literacy
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our total rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
Location
On-site – Riyadh, Saudi Arabia
Job tags
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
Equal opportunity employer statement
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – please contact the recruitment team through official channels.