Senior Engineering Supervisor

Exceptional hospitality starts with you

Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a senior engineering supervisor, you’re not just overseeing daily operations of the physical building and systems maintenance and repairs – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

Maintain a high customer service focus by approaching your job with the customers always in mind.

Maintain a high customer service focus by approaching all tasks with the customers’ needs in mind.

Have a positive impact, taking personal responsibility and initiative to resolve issues while clearly communicating with both customers and colleagues.

Be motivated and committed, approaching all duties with enthusiasm and seeking opportunities to learn new skills and enhance personal performance.

Be flexible and respond quickly and positively to changing requirements, including performing any tasks requested.

Maintain strong team focus by demonstrating cooperation and support toward colleagues in pursuit of departmental goals.

Maintain an environment that encourages creativity, consistency, and high standards of cleanliness, hygiene, and presentation.

Ensure all engineering standards, policies, and guidelines are strictly followed.

Prepare duty schedules for shift staff and allocate jobs to maximize productivity.

Ensure guest and interdepartmental requests or complaints are attended to promptly and efficiently.

Monitor HLP (Heat, Light & Power) consumption daily and control avoidable energy waste during shifts.

Ensure all departmental employees perform according to organizational standards.

Maintain all equipment and systems according to required specifications.

Ensure effective implementation of preventive maintenance (PM) schedules and maintain accurate records.

Utilize resources efficiently and minimize unnecessary repair and maintenance expenses.

Optimize energy savings by implementing energy conservation initiatives.

Ensure operational areas meet high service standards for guests and internal teams.

Ensure immediate and appropriate response to any fire, smoke, or service interruptions during shift.

Establish and ensure compliance with engineering systems, procedures, and protocols.

Recommend improvements to systems and procedures to enhance operational efficiency and service quality.

Ensure timely receipt of materials and spare parts through consistent follow-up with the purchasing department.

Encourage development of multi-functional skills among subordinates.

Utilize the appraisal system to review staff performance and identify development needs.

Ensure continuous technical and behavioral training for all department employees.

Ensure staff attend trainings in their own and related areas to improve skills and support multifunctionality.

Personally conduct key technical trainings relevant to assigned trades.

Ensure all employees are fully trained in departmental systems, procedures, and safety requirements.

Provide counseling to subordinates on personal and work-related matters.

Attend behavioral and vocational trainings to enhance personal skills and promote multifunctionality.

What it takes to make the stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of hospitality.

Acting with integrity and always doing the right thing.

Inspiring others through leadership.

A belief that teamwork drives the best outcomes.

A sense of ownership and accountability.

A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an award-winning workplace culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.