Help wanted
Join the Helping Hearts Team and Make a Difference Today!
Day-Shift Caregivers Needed
Schedule: Day shifts ranging from 4 to 12 hours
Employment Opportunities: Full-time and part-time
Weekend Availability: May be required depending on client needs
Helping Hearts USA LLC is growing, and we are seeking compassionate, dependable and experienced caregivers to join our team.
Available daytime shifts range from 4 to 12 hours. Shift lengths, start times, end times and available days vary according to each client's care plan, personal preferences and scheduling needs.
Applicants must provide their complete daytime availability so they can be considered for appropriate assignments. Once a caregiver accepts a permanent or temporary assignment, they must be able to work the complete scheduled shift consistently.
Important Pre-Interview Document Requirement
Applicants must possess and present physical copies of all required employment documents during the pre-interview document-verification process.
Applicants who do not have the required physical documents available will not be able to move forward in the interview and hiring process.
Digital screenshots, photographs or informal copies will not be accepted in place of required physical documents during formal verification.
For privacy and identity protection, applicants should not text or email photographs of their Social Security card, birth certificate or other sensitive identity documents. These documents must be presented through the secure verification process directed by Helping Hearts.
Client-Care Levels
Helping Hearts supports clients with different levels of need. Assignments are matched according to the caregiver's experience, skills, availability, location and ability to safely complete the care plan.
Companionship and Household Support
Some clients may primarily need:
Meaningful conversation and companionship
Social engagement and recreational activities
Meal preparation and cleanup
Grocery organization and errands
Light housekeeping
Laundry and linen changes
Organization of the client's immediate living space
Medication reminders
Transportation to approved appointments and activities
Safety observation and general supervision
Personal Care and Activities of Daily Living
Other clients may require hands-on assistance with:
Bathing or showering
Sponge baths and personal hygiene
Dressing and undressing
Grooming, hair care and oral care
Toileting and incontinence care
Changing protective undergarments
Meal assistance and hydration reminders
Walking and mobility assistance
Wheelchair support
Entering and exiting vehicles
Repositioning and comfort measures
Maintaining dignity, privacy and independence during personal care
Dementia and Memory-Care Support
Some assignments may involve clients living with dementia, Alzheimer's disease or other cognitive conditions.
Responsibilities may include:
Providing calm and consistent supervision
Offering appropriate redirection and reassurance
Supporting established routines
Monitoring for confusion, agitation, wandering or changes in behavior
Encouraging safe and appropriate activities
Maintaining a quiet, respectful and supportive environment
Following client-specific communication and safety strategies
Immediately reporting significant behavioral or cognitive changes
Caregivers assigned to dementia or memory-care clients must remain patient, attentive and aware of the client's location and safety throughout the entire shift.
Mobility, Transfer and Higher-Assistance Support
Some clients may have limited mobility, be at high risk for falls or require significant physical assistance.
Depending on the care plan and caregiver training, responsibilities may include:
Assisting with walking and balance
Supporting wheelchair mobility
Assisting with bed mobility and repositioning
Helping clients move between the bed, wheelchair, chair, commode or toilet
Using an approved gait belt when directed
Assisting with sit-to-stand or stand-to-sit transfers
Using a mechanical or Hoyer lift only after required training and authorization
Following all one-person or two-person transfer requirements
Requesting assistance when a transfer cannot be completed safely
Caregivers must never attempt an unsafe transfer or use equipment they have not been trained and authorized to operate.
Non-Medical Health Support
Depending on the assignment, caregivers may also be responsible for:
Providing medication reminders according to the approved care plan
Assisting clients with approved blood-glucose monitoring
Documenting readings when required
Observing food and fluid intake
Monitoring for changes in physical, emotional or behavioral condition
Reporting falls, injuries, pain, swelling, bruising, redness, skin concerns, confusion or unusual behavior
Following established emergency and office-notification procedures
Accurately documenting all completed tasks, observations and concerns
Helping Hearts provides non-medical personal support. Caregivers must remain within their authorized role and follow the client's approved care plan.
Physical Requirements
Applicants must be able to safely perform the essential responsibilities of their accepted assignment, with or without a reasonable accommodation.
Physical responsibilities may include:
Standing, walking or sitting for extended periods
Frequently bending, reaching, turning and twisting
Kneeling or squatting when necessary for safe care
Using stairs in certain client homes
Assisting clients with walking, balance and mobility
Pushing or maneuvering a wheelchair
Assisting with repositioning in a bed or chair
Supporting safe transfers according to the care plan
Handling laundry, groceries, household supplies and care equipment
Completing light housekeeping throughout the shift
Wearing required personal protective equipment
Responding promptly during falls, emergencies or changes in condition
The physical demands of each assignment may vary. Caregivers must review the requirements before accepting an assignment and disclose any limitation that could prevent them from safely performing the required care.
Client Environments
Care may be provided in:
Private homes
Independent-living communities
Assisted-living communities
Memory-care communities
Senior-living facilities
Other company-approved settings
Applicants should understand that:
Some homes may have dogs, cats or other household pets.
Some clients require caregivers who are non-smokers.
Some client environments may not be completely smoke-free.
Applicants must disclose allergies, pet restrictions, smoke sensitivities or other environmental limitations before accepting an assignment.
Family members, facility employees or other approved individuals may be present.
Approved safety cameras or monitoring equipment may be present.
Caregivers must follow all facility, household, confidentiality and safety requirements.
Transportation, parking and travel conditions will vary by location.
Caregivers must respect the client's home, property, privacy and personal preferences.
Hours and Assignment Disclaimer
Helping Hearts offers day shifts ranging from 4 to 12 hours. Specific hours and assignments depend on:
Current client needs
The client's requested schedule
The client's care level
The client's location
Caregiver experience and qualifications
Caregiver availability
Transportation and travel distance
Client and family preferences
Assignment compatibility
Changes in the client's condition or service needs
Full-time or part-time status does not guarantee a specific client, assignment, schedule or number of weekly hours. Client schedules may increase, decrease, change or end based on the client's needs and preferences.
Clients and families may request a different caregiver when they believe another caregiver would be a better fit. Caregivers may be considered for additional assignments when their availability, experience and location match current needs.
Once a caregiver accepts an assignment, dependable attendance and completion of the entire scheduled shift are required.
Employment Qualifications
Applicants must:
Be at least 18 years old.
Possess a high school diploma, GED or equivalent.
Have professional caregiving, personal-care, home-care or related experience.
Demonstrate compassion, patience, professionalism and dependability.
Follow written care plans and office instructions.
Communicate professionally with clients, office staff and approved facility personnel.
Complete accurate electronic documentation during every shift.
Have reliable access to a smartphone.
Maintain client confidentiality.
Remain attentive and awake throughout every assigned shift.
Follow all attendance, call-off, clock-in, clock-out and documentation requirements.
Safely perform the physical responsibilities of the accepted assignment.
Complete required orientation, training and assignment-specific instruction.
CPR and First Aid certification are not listed as pre-interview document requirements for this position.
Required Physical Documents
Applicants must have physical copies of the following documents available before moving forward in the interview process:
Valid current driver's license
Social Security card
Birth certificate
Proof of high school completion, GED or equivalent
Current automobile-insurance documentation
Government-issued photo identification, if different from the driver's license
Any additional identity or employment-authorization documentation required for Form I-9 verification
Any state-specific or assignment-specific documents requested by Helping Hearts
Applicants must bring the original physical documents or acceptable certified copies when instructed. Screenshots or photographs stored on a telephone will not satisfy the physical-document requirement.
Form I-9 employment verification will be completed in accordance with federal requirements. Applicants may present any acceptable document or legally permitted combination of documents for Form I-9 purposes.
Required Employment Information
Applicants must also provide:
A current resume
A complete five-year employment history
Five professional references
Current contact information for each professional reference
Complete daytime availability
Disclosure of any transportation, pet, smoking or physical limitations that could affect assignment eligibility
Friends and family members may not be used as professional references.
Transportation Requirements
Applicants must have:
A valid current driver's license
Active automobile insurance
Reliable personal transportation
An acceptable driving record
The ability to travel to assigned client locations
The ability to transport clients when required and authorized
Caregivers must immediately report any change affecting their driver's license, automobile insurance, vehicle availability or ability to transport clients safely.
Background and Screening Requirements
Applicants must:
Complete a comprehensive background check covering up to 15 years, where legally permitted.
Complete required abuse, neglect and sex-offender registry checks.
Complete a pre-employment drug screening when applicable.
Participate in random drug screening when required by company policy.
Provide favorable and verifiable professional references.
Report any criminal charge or legal change that may affect their ability to provide safe care.
Have no disqualifying history related to abuse, neglect, exploitation, theft, fraud, violence, weapons or other offenses that would prevent safe employment, subject to applicable laws and individual review.
Contingencies and Compliance
Employment offers are contingent upon:
Completion of the pre-interview document-verification process
Presentation and verification of all required physical documents
Satisfactory completion of the comprehensive background check
Satisfactory completion of applicable registry checks
Completion of drug screening when required
Verification of the applicant's driving credentials and automobile insurance
Receipt of favorable professional references
Verification of employment history
Completion of all required orientation and training
Compliance with applicable state and federal requirements
Applicants who cannot provide the required physical documents or successfully complete the required screenings will not be eligible to move forward in the hiring process.
Professional Appearance and Uniform
Caregivers must arrive clean, prepared and professionally dressed.
The required uniform includes:
Solid navy-blue scrubs
Closed-toe and closed-heel shoes
Clean and professional appearance
Hair secured when necessary for safety
No strong fragrances
Appropriate personal hygiene
Why Join Helping Hearts?
Full-time and part-time opportunities
Day shifts ranging from 4 to 12 hours
A variety of client assignments
Assignment matching based on experience and availability
A supportive and team-focused work environment
Orientation and ongoing training
Opportunities for professional development
The chance to build meaningful client relationships
The opportunity to make a genuine difference in the lives of individuals and families
How to Apply
Submit your resume along with a complete description of your caregiving experience, qualifications and daytime availability.
Before applying, please confirm that you possess physical copies of all required documents and can present them during the pre-interview verification process.
To apply or learn more, call or text our main hiring number at 615-645-3999 .
Helping Hearts USA LLC is an equal opportunity employer. We celebrate diversity and are committed to maintaining an inclusive workplace for all employees.
Ready to make a difference? Apply today and become part of the Helping Hearts team!