Quality Control Officer

Your tasks

Key Duties and Responsibilities

• Inspect incoming goods, storage conditions, product displays and stock handling to confirm quality, quantity, packaging integrity, labelling and expiry dates.
• Conduct routine quality checks in bakery, butchery, restaurant and other food-handling areas, including hygiene, temperature control, cleaning and safe handling practices.
• Monitor adherence to standard operating procedures, personal hygiene rules, pest-control measures and workplace sanitation requirements.
• Identify non-conforming, damaged, expired or unsafe products; isolate affected stock, document findings and promptly escalate for corrective action.
• Maintain inspection checklists, temperature logs, incident records, non-conformance reports and other quality documentation accurately.
• Follow up with store, warehouse, production and operations teams to ensure corrective and preventive actions are completed within agreed timelines.
• Support internal audits, customer complaint investigations, product traceability exercises and staff training on quality and food safety.
• Report recurring quality issues, trends and improvement opportunities to the supervisor.

Requirements

Qualifications, Experience and Competencies

• HND or bachelor’s degree in Food Science, Food Technology, Quality Management, Microbiology or a related field is preferred.
• Experience in quality control within retail, FMCG, food production, hospitality or a similar environment is an advantage.
• Good understanding of hygiene, food safety, stock handling, inspection procedures and record keeping.
• Strong observation, communication, reporting and problem-solving skills; able to work shifts and visit operational areas as required.

Other

General requirement: Perform other reasonable duties related to the role as assigned, in accordance with Melcom policies, safety requirements and operational needs.

*Location: Tema Salary:** GHC 1,500- 3,000 Net.