Administrative Assistant

Key Responsibilities: Manage calendar, schedule meetings (internal and external), and coordinate travel arrangements (flights, accommodations, visas) for manager.

Draft, proofread, and manage professional emails, presentations, and reports.

Oversee general office administration , managing supplies, coordinating with vendors, and ensuring the office environment is productive and professional.

Organize and maintain physical and digital filing systems , ensuring confidentiality and easy retrieval of documents.

Maintain bookkeeping on track and record all financial transactions.

Managing the recruitment pipeline by posting jobs, scheduling interviews, and managing candidate communication.

Coordinate employees onboarding and offboarding processes.

Maintain and ensure the current version of all company policies are accessible to all employees and ensuring compliance with .

Organize events, team-building activities, and manage internal communication to keep a positive company culture.

Maintain and track employees training and development activities

Serve as the initial, confidential point of contact for employees regarding workplace conflicts before involving management if needed.

Managing new leads initial inquiries, basic qualification, and ensuring accurate entry and tracking in the CRM .

Prepare, format, send, and follow up client quotations .

Manage the sales pipeline activities till finalizing the contracts .

Track projects milestones , especially those who are tied with payment terms.

Collect company dues from clients according to payment schedule.

Implement and manage a streamlined process for collecting and summarizing client satisfaction feedback and presenting results to management.

Track and manage non-technical client escalations , ensuring timely communication and follow-up from internal teams.

Conduct basic research on potential clients, competitors, and industry trends to support BD strategies.

Perform any other tasks assigned by direct manager.

The Adminstrative Assistant is a critical, multi-functional role responsible for providing high-level administrative, human resources (HR), personal assistance (PA), and foundational business development (BD) support. This position ensures the efficient daily operation of the office and provides direct support to management, requiring exceptional organizational skills, discretion, and the ability to seamlessly manage priorities across diverse functional areas.