Academy Manager
Muss:AI
About TeenCare TeenCare is building an AI parenting intelligence platform for parents of teens. We help parents understand the root beneath teen behavior and know what to do next through AI product, structured parent insights, and premium human mentor support.
We are shifting from a Vietnam service-led business into a global-first AI parenting company built around...
Success Metrics You will be measured by outcomes such as:
- Monthly customer retention
- Attendance rate
- Refund rate
- Onboarding completion
- Class/mentor scheduling SLA
- AI product adoption by parents
- Mentor acquisition and qualification
- Mentor quality score
- Mentor session note completion
- Customer Health Score coverage
- Churn/refund risk detection and recovery
What We Are Looking For You should be strong at: -...