Customer Service Executive

Position Summary: The role involves receiving and processing customer orders, as well as providing comprehensive customer care, to enhance the customer experience, improve customer retention, and generate increased sales opportunities.

Key Responsibilities: Order Handling and Delivery:

• Efficiently receive and process customer orders through CRM.
• Carefully review incoming orders for accuracy, completeness, and feasibility.
• Provide timely and accurate order confirmations and...
• Bachelor's degree/Associates degree in English, Business or related field preferred
• Prior customer service experience is preferred, but not required—we are happy to train the right candidate!
• Patience to be able to stay calm in intense and stressful situations
• Ability to do multitasks to communicate with multiple customers at one time
• Strong organizational skills to serve various...