Operation Associate (Contract 8 months)

1. What will you do:

As Operation Associate, you will be asked for various aspects of business operations, including but not limited to.

• Customer services: Work closely with the engineering team and CS team to resolve customers' requests in a timely manner.
• Initiative Projects: Work closely with the leadership team on various projects and be the central point of contact for project execution, ensuring the project is delivered in a timely manner and with the best use of resources.
• Reconciliation: Reconciliation, monitor data between Anfin and partners.
• Report: Prepare daily, weekly, monthly report.
• Other tasks: Prepare documents, coordinate with other departments to solve issues, tracking and process deposit/withdrawal transactions,...

1. Background Requirements

• Bachelor’s/Master’s degree in Finance and Banking, or equivalent professional experience.
• At least 1-2+ years of experience experiences working in any Business Operation position (Customers services, Process Management, Project Management,), prefer to have experience in securities companies, banking, or start-up environment
• Energetic and willing to learn and challenge yourself
• Quickly handle arising situations and able to navigate through ambiguity
• The great team works with excellent communication and coordination skills

1. Job Benefits

• Highly competitive compensation packages.
• Performance review annually.
• Providing work equipment.
• Company events such as International Women's Day, Vietnamese Women's Day, Christmas, Company trips, and year-end parties.
• Bonus for the referral program, birthday, teambuilding,...
• 17 leave days including 12 annual leave and 5 sick leave.
• Periodic medical examination.
• In addition to Social insurance, providing premium health insurance pays most medical and healthcare expenses.
• Opportunity to learn about financial literacy from industry experts to build an integrated brokerage offering a variety of asset classes.
• Be mentored by a leadership team who has extensive entrepreneurship experience, successfully founding and exciting Tech companies.
• Working hours: Monday to Friday (from 8:30 am to 5:30 pm).

Skills: Microsoft Word, Customer Service, Scheduling, Teamwork, Communication Skills, Microsoft Excel, Public Speaking, Microsoft Office, Communication, Administration