Host / Greeter (Bali)

Hostess / Greeter (ST.ALi Jimbaran)

Job Description : Guest Reception: Warmly greet and welcome all guests and patrons upon arrival at the restaurant. Reservation & Waiting List Management: Oversee table reservations, manage the waiting list efficiently, and coordinate smooth seating arrangements. Guest Relations & Issue Handling: Politely and efficiently answer guest inquiries, address feedback, and handle immediate complaints, escalating issues to supervisors when necessary. Product & Promotion Knowledge: Provide detailed information regarding menu items, restaurant facilities, and ongoing promotional offers. Service Standards: Ensure a friendly, professional, and welcoming atmosphere at the host station at all times.

Requirements : Gender: Female (Required). Education: Minimum High School Diploma / Vocational High School (SMK), preferably majoring in Tourism or Hospitality. Experience: Minimum 1 year of relevant experience in a similar role within the F&B industry. Key Competencies: Highly service-oriented, communicative, confident, proactive, and fast-paced. Personal Attributes: Honest, initiative-driven, and able to work independently as well as in a team. Appearance: Well-groomed, neat, and presentable (good looking). Flexibility: Willingness to work in shifts and/or split-shift schedules.

Skills: Customer Service, Hospitality Management, Active Learning