patient service associate
Education:
Secondary (high) school graduation certificate. or equivalent experience.
Work setting:
Home care and visiting care agency. Various locations. Work in employer's/client's home. Nursing home/home for the aged.
Tasks:
- Accompany patients on outdoor recreational activities.
- Assist with cleaning, sterilizing, setting up and assembling of medical equipment.
- Perform other duties related to patient care and comfort.
- Perform other duties related to personal care.
- Supply and empty bed pans.
- Take patients' blood pressure, temperature and pulse.
- Serve meal trays and feed patients.
- Weigh, lift, turn and position patients.
- Deliver messages, reports, requisitions and specimens between departments.
- Make beds and maintain patients' rooms.
- Maintain inventory of supplies.
- Bathe, dress and groom patients.
- Transport patients between care facilities.
- Transport patients in wheelchair or stretcher.
- Answer call signals to determine patients' needs.
Certificates, licences, memberships, and courses :
- First Aid Certificate.
- CPR Certificate.
- Health Care Aide Certificate.
Security and safety:
- Bondable.
- Criminal record check.
- Driver's validity licence check.
- Driving record check (abstract).
- Immunization records.
- Vulnerable sector check.
- Eligible for professional liability insurance.
Work conditions and physical capabilities:
- Fast-paced environment.
- Work under pressure.
- Repetitive tasks.
- Physically demanding.
- Manual dexterity.
- Attention to detail.
- Standing for extended periods.
- Combination of sitting, standing, walking.
- Bending, crouching, kneeling.
- Walking.
Personal suitability:
- Client focus.
- Dependability.
- Efficient interpersonal skills.
- Excellent oral communication.
- Flexibility.
- Initiative.
- Interpersonal awareness.
- Judgement.
- Organized.
- Reliability.
- Team player.
- Patience.
Screening questions:
- Are you available for shift or on-call work?.
- Are you available to start on the date listed in the job posting?.
- Do you have experience working in this field?.
- Do you have the required certifications listed in the job posting?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
Experience:
7 months to less than 1 year.
Employment terms options:
- Shift.
- Flexible hours.
- Day.
- Weekend.
Health benefits:
Health care plan.
Financial benefits:
- Bonus.
- Mileage paid.
Other benefits:
- Free parking available.
- Learning/training paid by employer.
- Other benefits.
- Team building opportunities.
- Parking available.
- Variable or compressed work week.
- Wellness program.
Support for persons with disabilities:
Offers mentorship, coaching and/or networking opportunities for persons with disabilities . Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
Support for newcomers and refugees:
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Supports newcomers and/or refugees with foreign credential recognition. Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Does not require Canadian work experience.
Support for youths:
Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth.
Support for Veterans:
Offers mentorship, coaching and/or networking opportunities for Veterans. Provides awareness training to employees to create a welcoming work environment for Veterans . Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) .
Support for Indigenous people:
Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Provid