Senior Solutions Engineer
Muss:SecurityLeadRemote
Your tasks
- Provide pre-sales engineering and solution design support for IT, IoT, security field devices, and network infrastructure projects:
- Perform technical assessments and gap analyses to validate customer requirements, existing infrastructure,system constraints, and integration requirements.
- Ensure all solutions comply with customer specifications, relevant codes of practice, cybersecurity requirements, manufacturer recommendations, and company quality standards
- Develop technical architecture, network designs, and integration strategies for security and smart building applications.
- Assist in factory acceptance tests (FAT), site acceptance tests (SAT), user acceptance tests (UAT), and system demonstrations before and during project handover
- Develop commissioning checklists, test scripts, method statements, risk assessments, and contingency or rollback plans for major implementation works
- Perform testing, commissioning, and field deployment support for network, IoT, and security systems.
- Troubleshoot, diagnose, and resolve faults related to network connectivity, security platforms, and field devices.
- Support system integration,configuration, and optimization to ensure reliable operation and performance.
- Work closely with project, operations, and customer teams to deliver technical solutions from design through commissioning and handover.
- Prepare technical documentation, test plans, commissioning reports, and as-built network diagrams.
- Provide hands-on technical support for troubleshooting, maintenance, and continuous improvement of deployed systems.
- Lead technical investigations of complex network and security system issues, providing root cause analysis and corrective actions.
- Act as the technical subject matter expert for IP networking, cybersecurity, IoT devices, and integrated security solutions.
Requirements
Qualifications and Experience
- Diploma or Degree in Computer/ Network/ Systems Engineering, telecommunications or a related discipline.
- At least 10 years of relevant experience in network segmentation, VLANs, PoE, IP addressing, firewalls, certificates, secure remote access, and cybersecurity hardening.
- Hold relevant industry-recognized networking certifications demonstrating competence in IP networking, network configuration and cybersecurity.
- Demonstrated experience in system testing, integrated commissioning, defect resolution and customer handover.
- Experience in electronic security design, integration or commissioning experience an advantage.
- Experience in implementing smart building systems/ applications, access control, CCTV systems and/or IP-networked solutions an advantage.