• Timely action on customer Inquiry and Quotation on business opportunities.
• Coordination with pricing team and overseas to improve TAT of quote and business conversion.
• Maintain Inquiry log on day to day basis with proper and accurate feedback from sales and customers
• Analyzing quote log and presenting it to products and RSM’s or Sales managers for understanding the areas where improvement is required
• Preparation of reports pertaining to sales management system.
• Maintain good business relationship with customers and internal stake holders • Bridge the gap between sales persons & product to achieve better conversion
• Assisting sales team to achieve target on bringing new customers onboard and maximizing the revenue of sales.
• Supporting sales in all the backend activities required for an account like KYC documents, SOP, customer activation etc.
• Supporting sales team by providing sales leads and internal co-ordination
• Co-ordination with operations, pricing, system and other relevant department to facilitate the smooth functioning of sales and customer retention.