automotive repair technical advisor
Education:
Secondary (high) school graduation certificate.
Tasks:
- Answer written and oral inquiries.
- Address customers' complaints or concerns.
- Answer inquiries and provide information to customers.
- Explain the type and cost of services offered.
- Issue receipts and other forms.
- Explain procedures, risks and benefits to clients.
- Schedule and confirm appointments.
- Greet people and direct them to contacts or service areas.
- Ensure health and safety regulations are followed.
- Professionalism in customer service.
- Estimate labour costs.
Transportation/travel information:
Valid driver's licence.
Work conditions and physical capabilities:
- Handling heavy loads.
- Physically demanding.
- Standing for extended periods.
- Walking.
Employment terms options:
Evening.
Experience:
1 year to less than 2 years.
Employment terms options:
- Shift.
- Day.
- Weekend.
Health benefits:
- Dental plan.
- Disability benefits.
- Health care plan.
Other benefits:
Other benefits.
Support for newcomers and refugees:
- Participates in a government or community program or initiative that supports newcomers and/or refugees.
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.).
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.).
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) .
- Supports newcomers and/or refugees with foreign credential recognition.
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees .
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .
- Does not require Canadian work experience.
Support for youths:
- Participates in a government or community program or initiative that supports youth employment.
- Offers on-the-job training tailored to youth.
- Offers mentorship, coaching and/or networking opportunities for youth.
- Provides awareness training to employees to create a welcoming work environment for youth.
Support for Indigenous people:
- Participates in a government or community program or initiative that supports Indigenous people.
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers .
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .
- Facilitates access to Elders who can offer support and guidance to Indigenous workers .