Reporting Analyst

Company Description

CallMax is a thriving, service-oriented entity, offering you and your clientele the business know-how and outstanding customer service expected from the premiere external support provider available. Our team offers the patience, kindness and exclusive services that will exceed every expectation from you and your clients. Our team is hand selected from all over the world, trained at the highest level to suit your specific needs and renowned as the best outsourcing solution in the industry.

Job Description

Reporting analysts must have a strong background in computer science and programming since they often need to create customized tools and applications to handle the specific reporting needs of a business. They also need to exhibit excellent written and verbal communication skills since they deal closely with a business' information technology (IT) workers, training them to troubleshoot user issues with customized tools and software. Analysts must work with both IT departments and project managers to find any issues with custom software, as well as to propose and develop upgrades to deal with technical issues and enhance efficiency as business needs change.

Qualifications

• Computer Science or Business related major
• Must have a significant experience in computer database management, programming, or software

development

• Excellent written and verbal communication, training, and troubleshooting skills;

ability to evaluate and manage client business needs