Exchange Support Engineer

We offer Long-term cooperation Opportunity to work with Microsoft technologies and complex technical environments International team and professional development opportunities

Daily tasks

• Provide technical support for Microsoft 365 and Exchange environments
• Troubleshoot and resolve complex technical issues
• Analyze logs and diagnose incidents
• Communicate with customers via phone and email
• Document issues, solutions and troubleshooting steps
• Collaborate with internal technical teams and escalate complex cases when needed

Requirements

1-3+ years of experience in Technical Support Experience with Microsoft Exchange / Exchange Online / Microsoft 365 Knowledge of MS SQL Server / SQL Database Administration Strong troubleshooting and analytical skills Excellent spoken and written English Good customer-facing and communication skills Willingness to work 5 days/week onsite in Kraków Nice to have Azure SQL Azure / Entra ID PowerShell Active Directory Windows Server Exchange Hybrid

Must have: Technical Support, Microsoft Exchange, Exchange Online, Microsoft 365, MS SQL Server, SQL Database Administration, Troubleshooting, Analytical skills, Communication skills

Nice to have: Azure SQL, Azure, Entra ID, PowerShell, Active Directory, Windows Server, Exchange Hybrid