Process Design Analyst

About the role:

We are seeking a process design analyst. In this role, you will leverage your expertise in process design and mapping to drive operational excellence, mitigate risk, and develop comprehensive standard operating procedures (SOPs) and business requirement documents (BRDs). You will collaborate with cross-functional teams to streamline workflows, ensure compliance, and support continuous improvement initiatives.

Responsibilities:

Conduct end-to-end process design and reengineering workshops

Develop detailed process maps and workflow diagrams

Perform risk assessments and identify control gaps

Author and maintain standard operating procedures (SOPs)

Prepare business requirement documents (BRDs) for system and process changes

Collaborate with stakeholders across functions to gather requirements

Support implementation of new processes and monitor performance metrics

Drive continuous improvement through process optimization initiatives

Required qualifications:

Bachelor’s degree in business, engineering, or a related field

3–8 years of hands-on experience in process design and process mapping

Proven expertise in risk management and control assessment

Experience developing and maintaining SOPs

Strong proficiency in authoring BRDs

Familiarity with process improvement methodologies and tools

Excellent analytical and problem-solving skills

Preferred qualifications:

Lean Six Sigma Green Belt or equivalent certification

Experience working with ERP or BPM software

Strong stakeholder engagement and communication skills

Prior experience in a regulated industry (e.g., finance, manufacturing)

Knowledge of UAE regulatory requirements and business practices

Ability to work effectively in a multicultural environment

Position details:

Location: Dubai, United Arab Emirates

Industry: Consulting / Professional services

Experience required: 3+ years