Sales Admin Assistant - Trade Counter
About the company
Ready to join a fast-paced, customer-focused business where your contribution genuinely matters?
We're recruiting for a Sales & Administration Assistant to join a thriving specialist merchant business in Basildon. This is a fantastic opportunity for someone who enjoys variety, loves working with customers, and wants to be at the heart of a busy and successful branch operation.
Friendly, supportive and collaborative team environment Varied role with real responsibility and customer interaction
Your tasks
From supporting sales growth and building customer relationships to ensuring smooth day-to-day administration, this role offers the perfect blend of customer service, sales, administration and operational support.
Opportunity to make an immediate impact within a successful business
As a key member of the team, you'll be the first point of contact for customers, delivering outstanding service both face-to-face and over the phone. You'll support sales activity, branch administration, stock accuracy and customer communications, helping drive the continued success of the branch.
- Delivering exceptional customer service on the trade counter and over the phone
- Processing sales, quotations, refunds, credits and customer orders
- Proactively upselling products and identifying sales opportunities
- Following up quotations and supporting branch sales activity
- Raising purchase orders and managing delivery documentation
- Supporting customer collections and delivery communications
- Assisting with stock accuracy and working closely with warehouse operations
- Managing branch administration, emails and customer correspondence
- Maintaining high standards across the trade counter and branch facilities
Requirements
- Strong administration and organisational skills
- Excellent communication and customer service abilities
- Confident using Microsoft Office including Word, Excel and Outlook
- Ability to work effectively in a busy environment and meet deadlines
- Professional, reliable and proactive approach
- Confident engaging with customers and colleagues at all levels
- Positive, team-focused attitude with a genuine desire to succeed
What we offer
26 days annual leave + Bank Holidays Christmas shutdown to enjoy quality time with family and friends
Interested? If you're looking for an opportunity where no two days are the same, where you can develop your skills, contribute to a successful team, and enjoy an excellent benefits package including 26 days holiday, Bank Holidays and a Christmas shutdown, we'd love to hear from you.
How to apply
Send in your cv to apply
Other
IMMEDIATE STARTSales & Administration Assistant - Basildon - 6-Month Contract*
Basildon Monday - Friday 7:00am - 4:00pm - 6 month contract minimum