Assistant Housekeeping Manager

Company description

“A passion for perfection”

Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 suites & duplex villas with breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this dining setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms.

Job description

Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service

Lead and assist the Banquet Director in the day-to-day operation of the department and ensure service standards are followed

Conduct regular inspections of all banquet areas

Train all supervisors and colleagues as required

Work closely with the Maintenance department to address all banquet areas repairs

Address all guest concerns and react quickly, logging and notifying proper departments

Balance operational, administrative and colleague needs

Follow departmental policies and procedures

Report necessary maintenance items

Follow all safety and sanitation policies

Other duties as assigned

Qualifications

Previous leadership experience required

Computer literate in Microsoft Windows applications an asset

University or college degree in a related discipline an asset

Excellent communication and organizational skills

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Additional information

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS