front desk agent

The Delta Hotel

Part Time Front Desk Agent

Must be flexible for AM and PM shifts

AM-7-3

PM-3-11

Lightspeed knowledge an asset.

The moment a guest steps into our hotel, they walk into a genuinely memorable experience

*Front Desk responsibilities include:*

Checking in guests and handling their overnight requests

Handling end-of-day bookkeeping, auditing and account reconciliation

Complete all End of the day tasks and ensure other departments have done the same

*Responsibilities*

• Check in guests, answer phones and take reservations
• Respond to guest complaints, requests and emergencies

• Process invoices, post checks to vendors and distribute employee checks
• Reconcile accounts

• Balance the cash drawer and log receipts
• Investigate and resolve out-of-balance accounts

• Keep accurate financial records and ledgers
• Help prepare for forecasts and audits

• Requirements
• Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry

• Experience with accounting and facilities management software
• Excellent math skills

• An eye for detail
• Good problem-solving skills

• Strong customer service skills
• The ability to multitask

• Strong written and verbal communication skills
• Availability to work overnight

Job Type: Part-time

Pay: $16.00-$17.00 per hour

Work Location: In person