Field Operations, Data Entry & Sales Assistant (internship)
Urbans Africa (trotro.live) — Kwame Nkrumah Circle / Obra Spot Terminal
Urbans Africa is building the digital operating system for informal transit across West Africa. We turn daily paratransit commutes into seamless, cashless, and data-driven experiences.
We are looking for an energetic, disciplined, and proactive Field Operations & Data Assistant Intern to work directly alongside the Founder on the ground at our primary station. This hands-on role combines field data entry, driver and commuter sales outreach, and daily station assistant duties.
Key Position Overview
Parameter
Details
Role Title
Field Operations, Data Entry & Sales Assistant Intern
Work Location
Kwame Nkrumah Circle (Obra Spot Lorry Park) — 100% In-Person
Working Hours
Monday to Friday, 7:00 AM – 5:00 PM
Stipend / Pay
$100 / month (Paid Internship)
Location Limit
Must live within 2km – 3km of Kwame Nkrumah Circle / Obra Spot
Preferred Bonus
Bicycle Ownership (Strong advantage for quick mobility around the station)
Reporting To
Founder / On-Field Lead
What You Will Do
As a Field Assistant, you will be the right hand to the Founder during station operations:
- Data Entry & Records Logging: Accurately collect and record daily terminal data, including onboarded trotro vehicles, active commuters, driver contacts, and station volume logs into digital sheets and daily audit forms.
- Field Sales & Onboarding: Pitch trotro drivers, mates, and commuters on using Trotro Pay 6-digit codes and mobile money preloads. Outfit vehicles with dashboard stickers and guide users through quick onboarding.
- Founder Assistance & Footprint Management: Assist the Founder in setting up and managing the daily canopy footprint, Wi-Fi hub setup, equipment checks, and general field tasks at Obra Spot.
- Station & Union Support: Help maintain smooth relations with GPRTU / PROTOA station masters and handle quick queries from commuters and drivers on site.
Requirements & Qualifications
- Proximity to Station: Must reside within a 2 km to 3 km radius of Kwame Nkrumah Circle / Obra Spot to ensure punctual 7:00 AM station presence every weekday.
- Bicycle Owner (Preferred Bonus): Owning and riding a bicycle is a major bonus for easy, quick movement to and across the terminal.
- Tech & Data Literacy: Tech-savvy with strong accuracy in numerical data entry, mobile app navigation, and spreadsheet logging.
- Sales & Communication Skills: Confident, polite, and persuasive speaker fluent in English and local languages (Twi and/or Ga).
- Punctuality & Stamina: Extremely punctual, resilient, and comfortable working outdoors in a fast-paced lorry park environment.
- Educational Background: High School Diploma, Diploma, or Undergraduate degree in Business, IT, Marketing, Communications, or related practical experience.
What You Will Gain
- Direct Founder Mentorship: Work side-by-side with tech startup founders, gaining first-hand experience in field operations and startup scaling.
- Practical Experience: Build strong resume experience combining sales execution, field ops management, and real-time data analytics.
- Career Growth: Top-performing interns will be prioritised for full-time operational roles as the company expands.
How to Apply
Interested candidates who live within 2–3 km of Kwame Nkrumah Circle should apply immediately:
- Email: Send your CV and a brief introduction to build@trotro.digital.
- Subject Line: Use the subject format "Field Intern - [Your Full Name] - [Your Neighborhood/Location]".
- In the Email: Explicitly confirm your residential location (distance to Circle) and whether you own a bicycle.
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