front desk hotel manager
Your tasks
- Develop and implement policies and procedures for daily operations.
- Supervise staff.
- Conduct performance reviews.
- Conduct training sessions.
- Perform front desk duties.
- Arrange for and oversee maintenance activities.
- Enforce policies and procedures.
- Address customers' complaints or concerns.
- Assist clients/guests with special needs.
- Establish work schedules.
- Schedule staff.
- Develop policies, standards and guidelines.
- Ensure adherence to government regulations and company objectives.
- Develop quality management and quality assurance standards.
Requirements
Personal suitability
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Initiative.
- Team player.
Screening questions
- Are you available to start on the date listed in the job posting?.
- Do you have experience working in this field?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
Other
Supervision: Staff in various areas of responsibility. Work conditions and physical capabilities
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Attention to detail.
- Combination of sitting, standing, walking.
- Large workload.
Employment terms options
- Early morning.
- Evening.
- Shift.
- Flexible hours.
Experience: 3 years to less than 5 years. Employment terms options
- Morning.
- Night.
- On call.
- Day.
- Weekend.
- Overtime available.