Night Auditor
Responsibilities:
Financial and Accounting Duties:
Reconcile accounts: Balance daily revenue, cash drawers, and credit card batches. Verify transactions: Check room charges, taxes, dining fees, and spa credits. Close the books: Execute end-of-day procedures in property management software. Generate reports: Produce occupancy, revenue, and statistical summaries for management.
Front Desk and Guest Services:
Handle arrivals: Check in late-night guests and issue room keys.Assist departures: Process early morning check-outs and final invoices. Manage requests: Answer calls, take new reservations, and schedule wake-up calls. Resolve issues: Address guest complaints and provide concierge guidance.
Security and Operations:
Monitor safety: Oversee surveillance cameras and facility access. Handle emergencies: Act as the primary on-site authority during crisis scenarios. Coordinate departments: Communicate with housekeeping and maintenance regarding room readiness and urgent repairs. Shift handover: Brief the incoming morning staff on overnight occurrences.
Requirements:
Minimum qualification of HND/ BSc. 2 years of previous experience in a similar role
Remuneration: NGN 100,000