Software Tester (AI Solutions)

The Software Tester (AI Solutions) is responsible for planning, executing, and ensuring the quality of AI Products and Software Platforms. This role plays a critical part in validating system performance, functionality, and reliability before deployment to customers. The successful candidate will collaborate closely with internal teams, customers, and business partners throughout the product lifecycle, including Development, Pre-Production, Go-Live, Support, and After-Sales phases.

หน้าที่และความรับผิดชอบ Software Testing Analyze business and system requirements to design test scenarios. Develop and maintain test cases, test plans, and testing documentation. Execute Functional Testing, System Testing, and Integration Testing. Conduct User Acceptance Testing (UAT) and validate business requirements. Verify system quality and readiness prior to release. Quality Assurance Identify, document, track, and verify defects. Prepare testing reports and communicate testing results. Collaborate closely with development teams to resolve issues. Continuously improve product quality and testing processes. AI Product Validation Test and validate AI-powered features and functionalities. Evaluate the accuracy, consistency, and reliability of AI-generated outputs. Support AI solution validation activities before customer deployment. Identify potential risks, limitations, and improvement opportunities for AI features. Customer & Partner Collaboration Collaborate with customers and business partners throughout project execution. Support testing activities during Development, Pre-Production, Go-Live, Support, and After-Sales phases. Participate in issue analysis and problem resolution for customer-facing solutions. Coordinate with internal teams, customers, and partners to ensure successful project delivery. Provide testing feedback and quality recommendations to stakeholders. Collaboration Work closely with Product, Development, and Business teams to support project objectives. Communicate and coordinate with overseas teams, customers, and business partners when required.

Qualifications:

1. Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
2. Knowledge of or experience in Software Testing, Software QA, AI Testing, or Software Quality Assurance.
3. Understanding of Software Testing Life Cycle (STLC).
4. Basic understanding of AI Products, Generative AI, Agentic AI, AI Workflows, or Large Language Models (LLMs).
5. Ability to create Test Cases, Test Reports, and provide recommendations for issue resolution and process improvement.
6. Strong analytical, critical-thinking, and problem-solving skills.
7. Good communication and stakeholder management skills.
8. Ability to communicate effectively in English.
9. Knowledge of DevOps and CI/CD processes.
10. Familiarity with SQL, Python, Java, JavaScript, HTML/CSS, and Docker containers.