Quality Assurance Section Head

Ensure effective management and development of project quality staff

• Participate in managing and overseeing site quality personnel.
• Motivate, train, and evaluate project quality staff to ensure continuous development.
• Monitor and assess direct reports’ performance, reporting results to the Project Quality Manager (PQM).
• Share knowledge, best practices, and lessons learned to build organizational capability.
• Provide necessary quality-related documents requested by the Quality Core team in a timely manner.

Secure all required project quality documentation and approvals

• Obtain approvals for essential project quality documents (e.g., PQP, ITPs, QMPs, WPSs, PQRs, and quality procedures).
• Secure approval of concrete manufacturers and third-party testing service providers.
• Coordinate with the Construction Manager/Site Manager for the third-party lab setup and ensure its readiness.
• Review and approve testing quality plans submitted by third-party providers.
• Approve concrete mix designs, trial mixes, and ingredient sources.

Ensure compliance with Quality Management System (QMS) and contractual requirements

• Lead project quality staff in providing guidance and support on quality-related issues.
• Issue monthly Project Quality Reports, including KPIs and Cost of Quality, and propose corrective actions if necessary.
• Perform regular quality walkthroughs to assess and oversee project quality status.
• Verify that all test reports comply with contract specifications and requirements.
• Review and approve method statements prepared by construction teams or subcontractors.
• Monitor the quality and compliance of supplied permanent materials.
• Track and follow up on Non-Conformance Reports (NCRs) and their corrective actions.
• Conduct audits on subcontractors and suppliers to ensure compliance with quality standards.
• Identify and manage risks related to poor quality through NC alerts.
• Oversee testing agencies and third-party inspections within the project scope.
• Monitor third-party performance, ensuring test accuracy, report consistency, and qualification compliance.
• Identify and report waste events to the Project Manager.
• Conduct regular internal audits of project departments.
• Ensure proper implementation of calibration, measuring, and testing procedures.

Ensure smooth and compliant project handover

• Support the closure of snag lists and ensure documentation is complete and retained per contract requirements.
• Ensure that all live quality documents (IRs, MIRs, NCRs, test reports) are properly scanned and filed.
• Oversee closure of all internal and external NCRs before project completion.
• Manage issuance and closure of punch lists until final Taking Over Certificates (TOCs) are acquired.
• Coordinate with IT to ensure proper backup and retrievability of quality documentation.
• Prepare and submit the project Quality Close-Out Report.
• Capture and document lessons learned and best practices for future improvements.
• Expertise in ISO 9001, ISO 14001, and other relevant quality management standards.
• Knowledge of QC procedures, audits, and compliance monitoring.
• Ability to analyze workflows and implement Lean, Six Sigma, or other improvement methodologies.
• Identifying and mitigating quality-related risks.
• Handling NCRs, corrective actions, and root cause analysis.
• Conducting internal/external audits and preparing quality reports.
• Evaluating supplier performance and ensuring material compliance.
• Reviewing feedback and implementing service improvements.
• Using tools like SPC, Pareto analysis, and trend monitoring.