Senior Social Worker - Family Service (Outram)

The Senior Social Worker is responsible for the independent delivery of social services through effective casework management. He/She supervises junior staff on their cases and support group / community work initiatives. He/She also collaborates with community partners to enhance service delivery. Overall, the Senior Social Worker plays a vital role in achieving sustainable outcomes for clients, families, and communities.

Casework Allocation & Delivery

• Prepare case notes and documents for assigned cases
• Provide guidance on needs and intake assessments for complex cases
• Formulate casework intervention plans
• Implement case interventions and care plans / programmes
• Prepare case reports (e.g., social reports, Multidisciplinary Team Meeting Reports, Internal Case Review Reports, Escalation reports) Conduct closure of cases upon achieving sustainable service outcomes for clients, families and communities
• Manage crisis cases with partner organisations and agencies
• Review models of care and service delivery aligned to evidence-based practice

Casework Supervision

• Review casework intervention plans, case notes, case reports and the closure of cases for junior colleagues
• Evaluate progress and casework intervention effectiveness
• Provide individual staff supervision
• Conduct group supervision

Group or Community Work

• Conduct environmental scans and community need assessments
• Formulate and facilitate group work interventions and/or community development initiatives
• Collaborate with community partners to execute community programmes

Employee Development

• Assist staff with implementing and improving their self-care plans (e.g., self-reflections, physical and social activities)

Management & Operations

• Perform audits with adherence to organisation's audit framework

Educational Qualifications

• Possess Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution

Relevant Experience

• At least 4-5 years of relevant experience
• Accredited as Registered Social Worker with Singapore Association of Social Workers would be an advantage

Competencies

• People-oriented and good interpersonal skills
• Excellent oral and written communications skills
• Effective report writing skills
• Analytical ability & problem-solving skills to analyse information quickly and accurately, formulate decisions and make recommendations
• Ability to be flexible/ creative in devising alternative solutions to issues
• Ability to multi-task and work in a fast-paced and dynamic environment
• Strong Team Lead

MorganMcKinley Pte Ltd EA License No: 11C5502 | EAP Registration No: R22110157