spa receptionist

About the company

Join Our Team Miraj Hammam Spa is looking for a dedicated, welcoming and customer-focused Spa Receptionist to join our team.

Your tasks

As the first point of contact for our guests, you will help create a warm and memorable experience from the moment they arrive. We are seeking someone who takes initiative, enjoys building genuine relationships with clients and remains calm and helpful in a busy environment.

• Welcome guests and provide attentive, professional customer service.
• Respond to company emails, participate in team discussions and offer solutions to guest concerns.
• Address on-site client issues with care and professionalism.
• Coordinate and respond to client reviews, surveys and concerns within 24 hours or less.
• Support the spa?s daily operations and assist with different tasks as needed.
• Work collaboratively with management, aestheticians, massage therapists and other team members.
• Follow and help improve policies and procedures to support a positive experience for guests and employees.
• Maintain the spa?s presentation, cleanliness and brand standards.
• Represent Miraj?s Middle Eastern heritage and Hammam concept with care and respect.

Requirements

• At least 5 years of customer service experience.
• At least 5 years of sales experience.
• Strong communication and customer service skills.
• Ability to handle concerns calmly and find helpful solutions.
• A reliable, hardworking and team-oriented approach.
• Availability to work alternating opening and closing shifts, including weekends as needed.

• Customer service: 5 years (required)
• Sales: 5 years (required)

What we offer

Why Join Miraj?

• Competitive wages based on experience.
• Extended health benefits for full-time employees.
• A supportive, team-oriented environment.
• Ongoing training and professional development.
• A beautiful, high-end spa setting.

Pay: $18.50-$20.00 per hour

• Dental care
• Vision care

How to apply

Apply through Indeed or email your résumé to manager@mirajhammam.com with the subject line ?Spa Receptionist Application.?

Other

? Full-Time / Part-Time

Location: Miraj Hammam Spa, 1495 West 6th Avenue, Vancouver, BC Pay: CA$19.50?CA$20.00 per hour Job type: Full-time or part-time, permanent Work location: In person

Schedule

• Opening shift: 8:00 a.m. ? 3:30 p.m.
• Closing shift: 3:30 p.m. ? 10:00 p.m.
• Opening and closing shifts alternate.
• Monday to Friday and weekends as needed.

Job Types: Full-time, Part-time, Permanent

Work Location: In person