Quality Control Supervisor

Mirae Asset Finance Company (Viet Nam) Ltd.Khanh Hoi Ward, Ho Chi Minh Cityvietnamworkspublicerad 2026-07-27
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Krav:Principal
  • Supervise the daily work of the sales Quality Control team, ensuring timelines and quality standards are met.
  • Assign tasks and monitor the productivity of each team member.
  • Support the handling of complex cases that require reassessment or exceed the authority of sales Quality Control staff.
  • Ensure that evaluations and inspections comply with established quality procedures and standards.
  • Conduct...
  • Bachelor's degree or higher.
  • Knowledge/experience (at least 3 years) in customer service and quality monitoring at a Call Center/financial organization.
  • Preference given to candidates with experience in appraisal, debt collection, or telesales.
  • Proficient in office computer applications.
  • Strong listening and analytical skills.
  • ...