account manager - sales

Your tasks

Job Summary The Concrete Account Manager is responsible for overseeing the sales, customer relationships, daily scheduling, dispatching, driver supervision, material accountability, concrete production tracking, invoicing reconciliation and operational coordination of Maple Concrete Solutions Inc.

The position serves as the primary contact between customers, concrete truck drivers, vendors, MCSI management and Maple Site Solutions Inc. project teams to ensure reliable and efficient concrete supply operations.

The Concrete Account Manager is directly responsible for supervising concrete truck drivers, coordinating daily work assignments, monitoring truck production and performance, identifying equipment deficiencies, coordinating maintenance requirements and supervising concrete truck calibration activities.

The individual shall also be accountable for monitoring materials purchased and consumed, reconciling production quantities, and ensuring all concrete delivery and invoicing information maintained in the company's SharePoint tracking system is accurately reflected in Maestro Accounting software.

Working closely with the Operations Manager of Maple Site Solutions Inc., the Concrete Account Manager shall coordinate resources, troubleshoot operational issues and ensure concrete deliveries meet project schedules and customer requirements.

The position reports directly to the President of Maple Concrete Solutions Inc. and is expected to promote sales growth, operational efficiency, customer satisfaction, accurate recordkeeping and profitability.

Responsibilities

• Cultivate and maintain long-term relationships with existing clients while identifying new prospects to expand the customer base.
• Lead negotiations to secure favorable terms and close sales deals efficiently.
• Develop tailored business solutions that meet client needs, leveraging market analysis and industry insights.
• Manage multiple accounts simultaneously, ensuring high levels of customer satisfaction and retention.
• Collaborate with marketing teams to develop strategies that enhance brand visibility and generate leads.
• Utilize Salesforce and other CRM tools to track sales activities, pipeline status, and client interactions.
• Conduct regular analysis of sales data to identify trends, opportunities, and areas for improvement.
• Provide leadership within the sales team by sharing best practices, mentoring junior staff, and contributing to strategic planning.
• Prepare compelling presentations and proposals for prospective clients.

Requirements

Requirements

• Proven experience in B2B sales, account management, or business development roles.
• Strong negotiation skills with a track record of closing complex deals.
• Excellent communication skills, both verbal and written, with the ability to influence stakeholders at all levels.
• Proficiency in Salesforce or similar CRM platforms.
• Analytical skills to interpret sales data and market trends effectively.
• Knowledge of marketing strategies relevant to sales growth initiatives.
• Leadership qualities with the ability to motivate teams and foster collaborative environments.
• Demonstrated ability to develop strategic plans and execute them successfully.
• Bachelor?s degree in Business Administration, Marketing, or related field is preferred but not mandatory based on experience.

What we offer

Pay: $60,000.00-$75,000.00 per year

• Casual dress
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Other

Work Location: In person